I am writing because I have lost access to my TradingView account due to a problem with two‑factor authentication and I ...urgently need help. I was using the Google Authenticator app on my mobile device, and today at around 2:15 pm the authentication app was deleted, after which I became unable to log
For about two weeks, all BIST (Borsa Istanbul) stock charts and RSI indicators on TradingView have been displaying with ...a delay. I am an Essential plan subscriber, and my account is registered under the email address o*******@hotmail.com**. The issue does not show any error messages — the data simpl
I have been using a free TradingView account, and recently I’ve been experiencing frequent issues with the chart loading... speed. Especially in the last 10 days, almost every time I click on a chart, the screen first stays completely blank, and after a delay, it displays the message “no data here.” On
About a week ago, I purchased a Premium subscription on TradingView, and the payment was successfully processed through ...my credit card. However, today when I logged into my account, my membership is showing as Basic (free) instead of Premium. Even though I still have nearly a full month left, I no l
On July 25, 2025, I mistakenly purchased the TradingView Essential package for one year using my bank card. Since the pu...rchase date, less than 14 days have passed. However, I could not find any refund option, and I was also unable to reach customer support for assistance. My account is registered u
I purchased the Pro package on TradingView under the username aslisahh2021, paying $20.62 USD with my credit card. The s...ubscription is currently active. However, from the very first day, I have been experiencing a 15-minute data delay. One of the main reasons I upgraded from the free version to Pro
I purchased the live data package on TradingView expecting real-time updates, but the data still comes with a 15-minute ...delay. Despite this clear problem, the issue remains unresolved. To make matters worse, the app offers no way to contact support or report the problem directly. I’ve been left comp
I purchased the Essential plan on TradingView today, expecting access to volume data as advertised. However, after subsc...ribing, I was asked to pay an additional fee to access the volume data. This is misleading since the plan details suggest that volume data is included in the subscription. I’m pay
I recently noticed that the TradingView Premium package costs ₺7600 for international users, but for Turkish users, it’s... priced at approximately ₺9800. Why is there such a significant price difference? This raises serious concerns about whether TradingView is discriminating against Turkish users. A
On October 23, 2024, I paid ₺679.90 to upgrade my TradingView account to the Essential level. However, despite the payme...nt, my account has not been upgraded. This is incredibly frustrating and unprofessional for a platform as reputable as TradingView. I demand an immediate resolution—either activat
I have an active subscription with TradingView under the email address s************@gmail.com. However, when I try to p...urchase a real-time data package, I encounter an error that prevents the transaction. The error message states: "Our system believes it has detected suspicious activity and has bl
TradingView charged my card via an automatic payment without my consent. I searched every section of the platform to req...uest a refund, but the process was deliberately confusing. The options seemed designed to appear helpful but ultimately led to dead ends, wasting my time. After checking online, I
On August 28, 2024, I noticed that all my saved crypto scans on TradingView were deleted. I have been using TradingView ...for four years, even on a basic account, and I was very satisfied until now. Alongside the scans, all my personal notes and strategies—built with significant time and effort—are al
I purchased the TradingView Premium plan on July 18 and made the payment in full. However, my account was downgraded to ...a basic membership shortly after, leaving me unable to access the features I paid for. I submitted a complaint to their support team, but no one has addressed my issue. It has been
I subscribed to TradingView’s trial version, but shortly after, they charged me $17-18 for renewal without my approval. ...I immediately requested a refund, which they claimed would be processed within 30 days. It has now been 35 days, and I still have not received my money back. What’s worse is that
Hello, everyone. I purchased the monthly Premium package from TradingView, expecting real-time data access. However, eve...n after a full day, I am still experiencing delayed data. Specifically, BIST data is not updating in real-time, which is highly frustrating given the premium subscription cost. I
I actively use the TradingView app, but for the past month, I’ve noticed a major issue—even after logging out from the w...ebsite, it keeps running in the background without closing. This is frustrating and affects my system’s performance. I tried fixing the issue myself, but nothing worked. When I at
I have been using TradingView's stock screener for a long time and had several custom saved scans that I relied on for m...y trading analysis. However, after TradingView’s latest update, all my previously saved scans have disappeared completely. While I can still create and save new scans, my older sa
