I initiated a fund deposit on Mexc Exchange, and it's been a few hours with no sign of the funds in my account. What delay is considered normal?

I recently deposited approximately 30 USDT into my MEXC spot wallet via an on-chain transfer using the BNC20 network from my wallet. The transaction was completed on my side yesterday, but my MEXC account balance is still showing zero, and I did not receive any email confirmation or notification reg...

On December 26, 2025, while attempting to deposit ATOM from my personal Osmosis wallet to the MEXC exchange, I accidentally sent the tokens directly to my MEXC Osmosis deposit address without bridging them through the Cosmos network via IBC. This was completely unintentional and purely a user error....

Today, I transferred 2,525,868.19848 HMSTR (Hamster Coin) from the OKX TR exchange to my MEXC account. I made the transfer through the TON network by entering only the recipient address; however, I later learned that a memo/tag is required for deposits to be credited on the MEXC platform. Because of...

I am unable to complete deposit and withdrawal transactions on the MEXC platform. Even though I have sufficient balance in my account and my account is fully verified, both deposit and withdrawal attempts fail. This problem keeps happening, and none of my transactions go through. I’ve tried differe...

I transferred cryptocurrency worth about 3 USDT from my wallet to MEXC, expecting the funds to be credited to my MEXC exchange account. Unfortunately, the funds have not appeared, and I still don’t know why the crypto hasn’t arrived even until now.

On September 9, 2025, I deposited 100 USDT into my MEXC exchange account under a promotion that clearly stated I would receive a $200 bonus after meeting the deposit requirement. I followed all the rules and conditions of the campaign exactly as instructed. However, despite completing the process c...

On September 13, 2025, at 05:25 AM, I deposited 3,000 TL into my MEXC account using the mobile app. Shortly after, I canceled the transaction. However, despite the cancellation, the money has not been refunded to my bank account. It has been more than 2 hours, and I am still waiting. I contacted ME...

On August 17, 2025, at 14:55, I transferred 20 AVAX from another crypto account to my Mexc account (ID: 6684**4). The transaction ID was 0x468a51b18dff6468*8245a7f3ce2d1d. Despite several days passing, the AVAX never appeared in my Mexc wallet balance. When I contacted Mexc customer support, I was ...

I sent USDT via BSC to the wrong address, and according to BscScan, the current status of my transfer is “interactive with exchange.” Now I want to reverse the transaction back to my wallet because the deposit address that was used is not a public address.

I made a refund request from Binance TR to my MEXC account, but the funds have not been returned. I’ve been trying for days to resolve the issue, submitting multiple requests to MEXC support. Unfortunately, every request I send is automatically rejected without any proper explanation. I have provid...

I transferred a cryptocurrency worth around 50 USDT from my wallet to MEXC, expecting it to arrive in my MEXC exchange account. Unfortunately, the funds did not appear due to the crypto been unsupported. Now, MEXC is requesting a 20 USDT fee to recover the funds. Given the situation, I find this fee...

After LEVER was delisted from Binance TR, I opened a MEXC account specifically to continue trading the token. I transferred my LEVER tokens from Binance TR to my MEXC account, and the transaction was marked as successful. However, despite receiving a confirmation message indicating that the transfer...

I received a message stating that $5 + $20 in wallet bonuses had been deposited into my account, but there's no such payment reflected in my balance. This is completely unacceptable! It feels like MEXC is sending deceptive notifications, dangling bonuses that never actually materialize in users' wal...

I purchased $PUTIN coin during the pre-sale on MEXC through two separate transactions. Both payments were successfully processed, but the tokens were never deposited into my wallet. This has been incredibly frustrating and disappointing. I immediately contacted MEXC customer support via email, but t...

On December 28, 2024, I transferred 1,965,836.803054 WSM tokens from my OKX account to my wallet on MEXC Exchange using the BNB Smart Chain (BEP20) network. The transaction was successful on OKX, and I have the blockchain transaction ID to prove it: txid: 0xbf134a82b02180dc5eeef7d5ce42eb8c9e07b10c6...

I transferred USDT from OKX X-layer to MEXC using the OKT Network, expecting it to be received in my MEXC exchange account. Unfortunately, the USDT was not received due to the network selected. Now, MEXC is trying to charge a $20 fee against my total of just 39.9091 USDT. This fee demand from MEXC i...

I transferred tokens from my Binance account to my MEXC wallet, but even after more than 24 hours, my MEXC balance is still showing zero. The transaction is clearly marked as completed on Binance, and I have the official receipt and transaction hash as proof. I’ve tried to reach MEXC through live c...

I initiated a coin transfer from my MEXC account to my Binance TR wallet, and despite entering every detail correctly—including network, address, and MEMO—and receiving a “Completed” status from MEXC, the coins never arrived in my Binance TR account. I contacted Binance TR support, and they confirm...

On March 14, 2025, at 19:38, I purchased BNX coins on MEXC’s spot market, but they are not showing up in my account. My funds are also missing, and I have no idea where my money or coins have gone. I am struggling to contact support because all communication channels are in foreign languages, makin...

I transferred coins from B* exchange to my MEXC account**, but despite the transfer being successfully completed on B*'s end, the funds have not appeared in my MEXC account. I have submitted all necessary records and support tickets, yet I am still being kept waiting with no resolution. Every time ...

I transferred tokens from my Trust Wallet to my MEXC account, but they are not showing up in my wallet. I used the correct network and have refreshed the page multiple times, but the balance remains unchanged. Where are my tokens? I tried reaching out to live support, but I couldn’t get any clear a...

I am a MEXC Exchange user with UID 31600975, and I am constantly receiving the wrong coins in my account. This has happened dozens of times, and each time, I am asked to return the coins through MEXC customer service. This issue has made me hesitant to deposit funds into my account as it feels unrel...

I transferred Pnut/Peanut coin from my MEXC account to my Binance Global account via the Solana network. Although the transaction status on MEXC shows "completed," the coins have not appeared in my Binance account. The same coin is available on Binance, so there shouldn’t be an issue. I have attach...

Today, I attempted funding via the FLR network, but I discovered it has been suspended. I urgently needed to fund my account to avoid liquidation in my futures trades, yet I am unable to do anything due to this suspension. When I reached out to live support, they could not provide a timeframe for ho...