OkCupid

I found out last night, through a friend, that my photos were being used without my permission on the OkCupid dating app. Although the account does not use my name, it contains personal photos that belong to me, which were shared without my consent. This account has no connection to me whatsoever, a...

Today, I purchased a Premium membership on the OkCupid app. About an hour after completing the purchase, I began receiving a recurring error message that says “general verification error.” Because of this, I am completely unable to log into the app. Each time I try, I only see a “try again” button, ...

I use the OkCupid app on my iPhone and for the past 10 minutes I’ve been facing a recurring problem. Even when I get a match, the match does not appear in my message inbox. This has happened multiple times and continues to repeat itself, causing me to miss potential conversations. I am using the la...

I’m completely disappointed with how OkCupid is handling paid features—especially the Super Likes. I paid real money expecting these premium tools to work properly, but they clearly don’t. The app randomly uses up my Super Likes without my approval, which makes no sense. If I’m paying for this featu...

I’ve been trying to log into my OkCupid account for several days now, but no matter what I do, I keep running into errors—both through the mobile app and the website. It keeps rejecting my login attempts and throws up error messages every single time. I know for a fact that I’m entering the correct ...

I am a Premium subscriber on OkCupid, yet I constantly receive a "general verification error" every time I try to use the app or website. It’s beyond frustrating, especially considering I’m paying for a premium service. I use the account associated with ta**********@gmail.com**, and despite multiple...

I recently discovered that a fake account has been created on the OkCupid app using my personal identity without my consent. Someone used my real name and photos taken from my Instagram profile to set up this account, and they are actively engaging with people through it without my knowledge or perm...

I keep getting a "general verification error" on the app, and it's completely blocking me. I'm a Premium member, and I'm paying good money for this service, but I can't even send messages! I've been encountering constant problems with this app lately. It's incredibly frustrating to pay for a premiu...

I keep getting a "general verification error" on the app, preventing me from sending messages, especially in private chats. This is infuriating, especially since I'm a Premium member and paying for this service! I've tried everything to fix it: I deleted and reinstalled the app, re-verified my acco...

A week ago, I deleted my account. I've since created a new one, but even though I have an active subscription, it's not carrying over to my new account! I'm paying for a subscription that I literally cannot use. To make matters worse, I can't even recover my old account, so my money has completely g...

I am absolutely furious with OkCupid! My photograph and some vague, unidentified information are appearing on your application, despite the fact that I have never even downloaded the app! This is a gross violation of my privacy and utterly unacceptable. I have absolutely no connection to your appli...

OkCupid banned me because they claim I’m an underage user, but I’m not—I’m 24 years old. They even blocked my phone number. I’m really sorry, but this has to be a mistake. I believe someone may have reported my account falsely. Please help me recover my account and fix this issue.

Dear OkCupid Support Team, I’ve been unable to access my OkCupid account since April 14. Every time I try to log in, the app fails to verify my phone number, even though it’s the same number I’ve always used. When I log out and attempt to sign back in an hour later, I receive the same error message...

I’ve tried everything, but I still can’t verify my phone number or access my OkCupid account. The app keeps giving me an error no matter how many times I retry. I’ve attempted the process multiple times on different days and devices, but nothing works. My profile is still active and visible, includi...

I’ve been trying to log in to my OkCupid account, but even though I’m absolutely sure my password is correct, the system keeps rejecting it. When I try to reset the password, I don’t receive any email, and no SMS comes through to my registered phone number either. Instead, I get repeated “incorrect ...

I accidentally selected the wrong gender preference on OkCupid, and now I’m constantly shown matches that don’t align with my orientation. I’m a straight man, but the app keeps showing me profiles of women interested in women or other irrelevant suggestions. I tried to change my gender and preferenc...

I haven’t used OKCupid for over a year, and I even deleted my account, yet they are still charging me. The app isn’t even installed on my phone, so I have no way to manage or cancel these payments. Despite not using the service, money has been deducted from my account every month, including last mon...

Since February 15, 2025, at 11:30 PM, I have been receiving repeated verification codes from OkCupid, an app I have never signed up for or shared my phone number with. Over the past two days, I have received more than 10 verification messages, and I have no idea why. I have never downloaded OkCupid...

I have been trying to cancel my OkCupid subscription, but despite my attempts, the platform continues to charge me every month. I initially purchased a one-month subscription, but after the first payment, OkCupid kept withdrawing money from my account without my consent. When I go to the subscripti...

I'm really worried and annoyed! OkCupid made an account in my name and posted my Instagram pictures without my authorization. I never registered for this site, however my personal pictures are being used without permission. Global privacy rules and the Personal Data Protection Law, or KVKK, state t...

I am rather annoyed! Although I have a Premium membership on OkCupid, I keep getting a General Verification Error hence I am unable to send private messages. The problem still exists no matter how many times I try. I even erased and rebuilt the program, but the issue still exists. For what reason i...

I am extremely frustrated! Since yesterday, I have been unable to log into my OkCupid account. Every time I try, I get an error message saying "Number not registered." I also attempted to log in using my email, but the app won’t let me access my account that way either. I have no idea why this is h...

I am extremely frustrated! I recently purchased a subscription on OkCupid, but now I can’t log into my account using either my email or phone number. Every attempt results in an error, and I have no way to access my profile. This is unacceptable—I paid for a membership, yet I can’t even use the ser...

OKCupid unfairly banned my account even though I had purchased a 3-month Premium subscription. To make matters worse, they refuse to issue a refund! I have reached out to customer support multiple times via email, but instead of helping, they just keep making the process more difficult. It’s frustra...