I use OkCupid and I am currently unable to log in because I do not receive the login verification SMS. I am in the Phili...ppines and I am trying to log in with my phone number. I had previously received OkCupid verification SMS on this same number without any problem. Since yesterday afternoon, every
I have been unable to access my OkCupid account even though I am using the correct login details saved in my password ma...nager. I am trying to log in via Chrome on a desktop computer. When I enter my email address (jimmy***@verizon.net) and the saved password, the site reports that my email or passwo
I have been using the OkCupid app for a long time and have regularly purchased a paid Plus subscription. Despite never v...iolating any rules, I have been unable to access my account for about a year. When I try to log in to the app, I enter the verification code sent to my phone number, but a red erro
Although I was able to log in to my OkCupid account without any problems yesterday, today I can no longer access it usin...g either my phone number or my email address. When I try to log in, I get an error message that says, “This number is either invalid or we can’t find your account. Try signing in w
I created a new account on OkCupid today and purchased a Premium subscription by card through Google Play on my Android ...phone. I made the payment on August 8, 2026, at around 4:00 p.m. However, just about an hour later, before I even had a chance to properly browse profiles, my account was completel
I live in Merzifon, Amasya, Türkiye. As of today, I have started receiving verification codes on my phone for the OkCupi...d app through the Sinch Verify and QSMS messaging systems. I have absolutely no account, membership, login attempt, or request associated with OkCupid. I am concerned that someone
I joined OkCupid for the first time yesterday, and after using the app normally for a short time, I was logged out the f...ollowing morning. Since then, I have been completely unable to access my account. I have repeatedly tried the “Forgot Password” process using both my email address and phone number
On July 16, 2026, at 12:19 p.m., I received a text message on my phone from a service called Sinch Verify, which I have ...never used and do not have installed on my phone. The SMS was labeled “sinchverify” and contained a verification code for a platform called OkCupid. I believe someone attempted to
Today, I purchased a subscription in the OkCupid app for approximately 84 units, but I canceled it shortly afterward on ...the same day. Despite canceling the subscription almost immediately, the subscription fee has not been refunded to my account. I made the purchase through the App Store and then s
On June 21, 2026, I was targeted in an attempted scam by individuals I met through the dating platform OKC. Using the ph...one number 0531*******67, they contacted me on WhatsApp and threatened to send my personal photos to my family and people in my contact list without my permission. They also sent m
My OkCupid account, which I had actively used for more than 10 years, was suddenly closed on April 6, 2026, at approxima...tely 9:37 p.m. through the mobile app without any specific reason being provided. I immediately lost access to my account and later received only an automated email stating that my
I downloaded the OkCupid app on my Android phone and created a new account. Shortly after opening the account, I tried t...o log back into the app and started receiving an error message saying, “This phone number or email is invalid, error code 5.” Even though the phone number and email address I used
On May 20, 2026, at 1:47 a.m., I received a verification code text message from the OkCupid app on my phone number 0507 ...*** ** 004. I have never registered for OkCupid, created an account, or given anyone permission to use my phone number for this service. I believe my phone number has been used wi
Today, I started receiving verification code text messages from Sinch Verify and OkCupid on my Türk Telekom mobile numbe...r without my knowledge or permission. I did not perform any actions on these platforms, create any accounts, or enter my phone number anywhere to request verification codes. Recei
"Thank you for resolving my problem."
My name is Carla and I am filing this complaint about OkCupid to request th...e definitive deletion of my personal data. My account was banned and my acc
Since approximately 9:00 PM on April 21, I have been completely unable to access my OkCupid account. I became a member f...or the first time yesterday, used the application for a short period, and then the next morning the app suddenly logged me out and I could not sign back in again. I tried the “forg
I am an OkCupid user in Spain, and for the last three days, I have been constantly receiving the “It’s not you, it’s us”... technical error in the official Android application whenever I try to send messages. Because of this, I am completely unable to send any messages through the app, and the problem
For a long time, I have been unable to log into the OkCupid application or create a new membership account. For nearly t...wo months, despite repeatedly trying on my iPhone, I constantly receive a “Code3 verification error.” The verification code never arrives on my phone, so I cannot access my existin
I am having a login problem with OkCupid app and can no longer access my account. My account username is “stacy” and I u...se the app from Kenya on an Android device. Since today, I have been trying to log in but I am not receiving any verification code, and I am also not receiving any email to reset m
I purchased an OkCupid Premium membership through the Apple Store. After using my subscription without any problems for ...approximately one month, I suddenly started receiving a “General Verification Error 3” warning whenever I tried to open the application. Since then, I have been completely unable t
While trying to log into the updated OkCupid application on my Android-based Xiaomi Redmi Note 12 Pro phone, the app con...tinuously displays a “Please install the latest version” warning even though I correctly enter the verification code. Because of this error, I cannot access my account at all. When
I have been unable to log in to my OkCupid account through the Android app for about a week. Every time I try to sign in..., I receive an “Unable to log in” error message and cannot access my account. I have already tried resetting my password, but even after creating a new password, the issue continue
I accidentally closed the account I created on the OkCupid app, and I currently cannot access it in any way. After remov...ing the app from my phone and trying to reopen it, my account appears to be completely gone, and I am unable to log in. I created the account about 20–25 days ago and was only able
For the past three days, I have been unable to log in to my OkCupid account. Since I forgot my password, I followed the ...“reset password” steps and entered my registered email address, but I have not received any password reset email. Even though I repeatedly entered the email address that I regular
OkCupid is a well-known online dating service. The primary purpose of the organization is to assist people in finding appropriate mates and fostering connections based on common interests, values, and preferences. OkCupid provides a variety of tools and services to improve the user experience. Users can construct thorough profiles that highlight their personality and interests, answer questions to increase match compatibility and search a diverse user pool for potential mates. OkCupid arranges events and activities for its users to encourage offline meetups and socialization.
OkCupid has a global user base and operates in numerous countries. While it is popular in English-speaking nations such as the United States, Canada, the United Kingdom, Australia, and New Zealand, OkCupid has grown its user base to include people from all around the world.
