I've received suspicious emails related to my Mexc Exchange account. How can I differentiate between genuine emails and potential phishing attempts?

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Xolvie
Xolvie Resolution Specialist January 28, 2024 1:55 pm

To tell the difference between real emails and possible phishing attempts involving your MEXC Exchange account:

• Browser Security: To use the Chrome browser's security features, make sure you have the most recent version.

• Avoid Unverified Browser Extensions: Adding unverified browser extensions can be dangerous to your security, so don't do it.

• To avoid falling for phishing, be careful clicking on links that look sketchy, and don't enter your MEXC account passwords or personal information on websites that come from sources you don't know. This makes it harder for phishing websites or bad software to get your information.

• Use Antivirus Software: To make your computer and cell phone safer overall, get reliable antivirus software and scan them for viruses regularly.

• Update your software: Make sure you have the most up-to-date security features by updating your system and any software that's connected to it regularly.

• Do Not Share Verification Codes: Do not share verification codes sent by the official MEXC platform with anyone else, even if they say they work for MEXC.

• Check Email Authenticity: When you get emails about your MEXC account, check the sender's email address to make sure the emails are real. Watch out for emails that ask for private information or have links that look sketchy.

• Verify Official Domain: When you log in or trade, make sure that the domain (web address) matches the official MEXC platform address, which is " mexc.com" This helps prove that the website is real.

When you take these steps, you can lower the chance of falling for phishing scams. We're here to assist, and your comments help us serve you better.

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