I purchased a browsing service on the MatchPub website for 75₪. Shortly after making the purchase, I changed my mind and no longer wish to use this service. I tried to contact MatchPub in order to cancel the purchase and receive a refund of 75₪, but so far I have not managed to reach them successful...
I use the Matchpub app on my iOS device. Even though I am 18 years old, for about two weeks now I have been receiving an age restriction error every time I open the app, and I cannot access my account. The email address linked to my account is: m*******************@gmail.com. I entered my age correc...
On October 20, 2025, I made a payment through the Matchpub app on my iPhone 13 Pro using my credit card. An amount of 249 TL was deducted from my account, and I received a “transaction successful” message during the process. However, the purchase did not reflect in the app, and the content I paid fo...
On Monday, October 20, 2025, I purchased coins twice through the Matchpub app via the App Store. Although the payments were deducted from my account, the coins I purchased were not transferred to my Matchpub account. I contacted customer support regarding the issue, but no solution was provided. I ...
About 30 minutes ago, my account on the Matchbup Android app was restricted with a message saying “access to the app has been blocked due to app rules.” I am not aware of committing any rule violations, and no clear explanation was given to me. Even though no payment has been made on my account, I h...
I have been unable to log into the Matchpup app since yesterday and today. When I try to sign in, I receive an error message that says, “Login failed, please try again later.” I tried deleting and reinstalling the app, but the issue continues. I also attempted to contact customer service, but I coul...
On August 9, 2025, I purchased 100 tokens on MatchPub using the mobile payment method. The payment was successfully deducted from my account, but the tokens were never credited to my profile. This is the first time I have experienced such a problem, as I have never had issues with token purchases b...
On MatchPub, it seems that the girls are working together with the app managers. Meeting outside the platform is impossible, as they only keep users occupied within the app. The entire setup appears designed to make money by keeping conversations going, rather than offering genuine connections. No ...
I started using the Matchpub app in 2025 and soon noticed serious issues despite paying high prices for packages. The in-app call system charges 120 coins per minute, which works fine—but when I try to make calls using the 80-coin option, the call suddenly disconnects on its own. This seems intentio...
I’ve been unfairly banned from the Matchpub app, and I honestly have no idea why. One moment I was using it like usual, and the next thing I know, I’m completely locked out with no explanation. This makes absolutely no sense to me. I joined the app because I genuinely loved being part of the communi...
I never signed up for MatchPub, yet somehow I’ve found myself automatically registered without my permission. This is completely unacceptable. I didn’t authorize any subscription or account creation, and I absolutely do not want to be part of this platform. How can an app enroll users without their ...
I use the Matchpub app and recently discovered that money was withdrawn from my account five times without my consent. I did not authorize any of these transactions, and no clear explanation has been provided. These repeated unauthorized withdrawals have caused me serious financial stress. I am dem...
Urgent, very urgent. MatchPub has withdrawn money from my account five times, and this is absolutely unacceptable. I demand an immediate refund. I did not authorize these repeated transactions, and I have clear records to prove it. For your own sake, I advise you to resolve this issue without delay....
On April 2, 2025, my card was charged five separate times by Matchpub without my knowledge or consent. The total amount withdrawn was unauthorized. I have never signed up for Matchpub, nor have I ever downloaded the app on my phone. I was completely unaware of these charges until I checked my bank s...
I am experiencing a serious issue with the Matchpub app, where I am being charged for a package I never purchased. I never approved or completed any transaction for the package in question, yet the system continues to demand payment as if I did. This is both misleading and unacceptable. Despite not...
Someone has created a MatchPub account using my personal photos without my permission. I have no idea who did this, and I want to make it clear that I am not responsible for any actions taken through this account. I have already contacted MatchPub support at [email protected], but they have not ...
I made a mobile payment on MatchPub, expecting to receive the coins I paid for, but they never arrived! I completed the transaction successfully, and ₺229.99 was deducted from my bank account, yet my balance still shows nothing. This is completely unacceptable—if a platform takes payment, it must d...
I subscribed to MatchPub but later decided to cancel my subscription. I went through the cancellation process, yet my card still shows an active subscription, causing issues with my payments. I do not want to be charged for a service I have already canceled, and I expect this to be resolved immedia...
I was suddenly banned from MatchPub for no reason, and I have no idea why! I was actively using the app and enjoying it, but now I am completely locked out. This makes absolutely no sense. I genuinely love being part of this platform, and it’s frustrating that I can’t access my account anymore. I d...
Out of nowhere, MatchPub blocked my account, displaying the message: "Access denied due to app rules." I have no idea why this happened, and I can no longer log into the app. I tried deleting and reinstalling the app, but nothing works—I am completely locked out. I followed all rules, so this restr...
I have been an active user of the MatchPub app on my iPhone for a long time. However, recently, the credit loading menu disappeared, which made me suspect a technical issue. To fix the problem, I decided to uninstall and reinstall the app, but to my surprise, MatchPub is nowhere to be found on the A...
I am unable to access my MatchPub account, and I have no idea why. Every time I try to log in, I get an error message denying access. I have been a regular, active user, and now I can’t even download the app! If my account was banned, I was never informed of any violation. I love using MatchPub, an...
I am unable to access the MatchPub app. Every time I try to log in, I receive an error saying I am not allowed. I don’t understand why this is happening, as I actively used the app before without any issues. I kindly ask you to review my account and lift any possible ban or restriction that may hav...
I never signed up for a MatchPub membership, yet somehow, my account was automatically subscribed, and they started charging me without my permission. This is completely unacceptable! I want my membership canceled immediately, or I will take legal action. How can an app just charge people without c...