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MatchPub

MatchPub Logo
MatchPub

Complaints

54 complaints
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Match Pub Charged Me but Never Delivered My Coins

June 21 5:55 AM8

At around 8:00 p.m. yesterday, I made two separate coin purchases in the Match Pub app using my debit card. One transact...

MatchPub Charged Me but Never Activated My Subscription

May 29 6:55 PM7

The payment was charged to my card, but no subscription became active, and the coins were never credited to my account. ...

Match Pub Didn't Credit My 2,000 Credits After Payment

May 22 3:10 PM6

I first purchased 2,000 credits in the Match Pub app through Google Play. I paid using Vodafone Mobile Payment, and it h...

MatchPub Won't Let Me Cancel My Membership

April 30 11:51 AM4

I would like to cancel my MatchPub membership. After changing my phone on January 16, I lost access to the account becau...

MatchPub Subscription Won't Cancel After I Lost My Email

April 29 5:58 PM4

My MatchPub subscription has continued after I changed phones, even though I can no longer access the old email address ...

MatchPub Won't Download From the App Store

April 29 5:05 PM1

For the past three hours, I have been trying to download the MatchPub app from the App Store, but it will not download u...

Apple App Store Not Letting Me Download Matchpub App On iPhone

April 28 12:12 PM16

For about 8 weeks, I have been unable to download the Matchpub app on my iPhone. Despite trying many times, the app simp...

Cannot Log In to MatchPub Account Due to Access Denied Error

April 26 1:07 AM11

I have been unable to access my MatchPub account for about six months, and I do not understand the reason. Every time I ...

Matchpub Not Paying My $310 Earnings And Ignoring Requests

April 25 3:49 PM

I have been working as a broadcaster on the Matchpub app for about two months, and despite having accumulated $310 in ea...

I Face Matchpub App Disappeared And Cannot Download It Again

April 7 11:30 AM46

I have been using the Matchpub application on my iPhone 14 Pro with iOS 16.3.1 for a long time through a Turkey-region A...

Matchpub Not Available On iOS App Store And Missing For iPhone Users

March 30 12:43 PM1

I am an iPhone user, and for about a month now, I have not been able to find the Matchpub app on the App Store. The app ...

MatchPub Missing From App Store And Cannot Reinstall On iPhone

March 22 6:38 PM1

I had been using the MatchPub app on my iPhone for a long time and would purchase in-app services whenever needed. Howev...

Matchpub App Disappeared From iPhone And Cannot Access My Account

March 20 11:44 AM1

I had been using the Matchpub app on my iPhone 11 without any issues for a long time, but for the past 10 days, I have n...

Matchpub App Missing From App Store And Cannot Access My Account On iPhone

March 14 5:48 PM1

I had been using the Matchpub app without any issues on my iPhone 12 Pro Max running iOS 18.7.2 for a long time. However...

Matchpub Account Review Request After Sudden Ban

March 2 10:10 PM155

I have been using a Matchpub account registered with the email address “jaredsin***@gmail.com” from Trinidad on my iPhon...

Matchpub Not Crediting My Weekly Gift Coins

February 1 10:52 AM207

For a long time, the weekly gift coins that are supposed to be credited to my account in the Matchpub app have not been ...

4
Resolved

Matchpub App Suddenly Stops Working on iOS

January 31 12:45 AM254

"When I try to log in to the Matchup app with my Google account, I get the error "There was a problem signing in, try again later" and cannot access my account. This issue started very recently and this is the second time I've encountered the same error. I contacted the Matchup support team about the problem I'm experiencing and was directed here to submit my complaint. Nevertheless, I still cannot log into my account or use it. I request that I be able to access my Matchup account again without issues and that my login problem be permanently resolved."

When I try to log into the Matchpub app from my iOS device, I receive the e...

Matchpub Ignored My Messages After Blocking My Account

January 30 11:38 AM214

I was using the Matchpub app with my Apple account, and recently my account was banned without any explanation. I am now...

Matchpub In-App Coin Prices Unreasonably High

January 25 9:40 PM211

About two months ago, I purchased coins in the Matchpub app using my credit card—first 2,000 coins, and then 500 coins. ...

Matchpub In-App Purchase Failed After Successful Payment

January 18 6:38 PM198

About one hour ago, I purchased a 1,000 token package through an in-app purchase on the Matchpub app. I paid $10 with my...

Matchpub Shows Adult Content Ads Where Children Can See Them

January 15 8:22 AM240

Advertisements for an app called Matchpub appear on my phone while I am playing a mobile game, and the content is absolu...

Matchpub Subscription Auto-Charged My Card With No Cancellation Option

January 14 12:50 PM236

Because of a subscription I started in the Matchpub app, I have noticed repeated charges on my Ziraat Bank card without ...

Matchpub App Stuck on Logo Screen on Android Phone

January 13 2:23 PM249

Until about two days ago, I was able to log into my Matchpub account without any issues, but for the past two days I hav...

Matchpub Purchase Successful but Coins Not Credited

December 29, 2025 11:35 PM240

At around 10:50 p.m., I purchased 500 coins (tokens) in the Matchpub app using mobile carrier billing. The charge was su...

Brand Overview: MatchPub

MatchPub is a live video chat and social networking application developed by WEBMIX YAZILIM HIZMETLERI LIMITED SIRKETI. The platform enables users to meet new people through random video calls, text messaging, and live social interactions, offering both free and premium features for Android users.

Contact Info

Customer support email: [email protected]

Customer support phone: +90 546 800 00 00

Industry and Operations

MatchPub operates in the social networking and live video communication industry. The application connects users worldwide through random video chats, text conversations, and premium matching features.

  • Random live video chat
  • Text messaging with new people
  • Global friend discovery
  • LGBTQ+ friendly matching features
  • User profiles and interest tags
  • In-app purchases and premium features
  • Android mobile application

User Sentiment

User feedback is mixed, with complaints commonly related to virtual currency, account management, app performance, and customer support.

  • Coins or in-app purchases not being credited immediately
  • Unexpected charges or concerns about premium purchases
  • Account restrictions or moderation disputes
  • Video calls ending unexpectedly or connection instability
  • Keyboard or messaging issues during live chats
  • Low user availability in some regions
  • App crashes or performance problems after updates
  • Delays in customer support responses

Share Your Experience

If you've experienced issues with MatchPub, you're not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.