I purchased ₺60,000 worth of coins pre-market through Gate.io, but only ₺3,000 worth was credited to my account. The remaining amount seems to have vanished during the distribution process. This is completely unacceptable. I have tried contacting Gate.io customer service, but there is no support av...
I am extremely unhappy with Gate.io and their complete lack of response to my emails regarding a significant issue caused by their support team. A Gate.io support agent provided me with an incorrect deposit address, resulting in the loss of my PAW tokens. Despite supplying all the necessary evidence...
The same problem My Gate.io account has fund protection activated, and I've been trying to have it removed for weeks without any success. Because of multiple requests, I still haven't gotten any response or resolution. Gate.io has been extremely unresponsive on this matter, and their customer servic...
I tried to deposit some funds on Gate.io, but the site gave me an incorrect deposit address. I meticulously documented the entire process, capturing a video of each step and saving all the TXID codes to have solid proof. Even though I've clearly demonstrated that the address given was wrong and that...
"They solved my problem."
On November 11, 2024, I submitted a request to Gate.io to reset my Authenticator for the account linked to g****[email protected]. The support team initi...
I am trying to transfer TRX from my Gate.io account to Paribu, something I have done successfully in the past. However, since Gate.io removed the Turkish language option, I can no longer complete the transaction. I enter all the required codes, including the fund code, email code, and Authenticator...
My Gate.io Authenticator password was deleted, and I’ve been trying to reset or cancel it multiple times without success. Despite my repeated attempts to contact support, they haven’t responded or offered any meaningful assistance. Instead of resolving the issue, they ask irrelevant questions and f...
I am the account holder with ID 155386** on Gateio. Yesterday, I purchased 368,378.85 UNI5S tokens, but today I discovered that only 368 UNI5S remain in my account. A total of 368,010 tokens were removed by Gateio without any explanation. This issue arose after a technical outage last night, during...
I purchased $140 worth of Doge5S coins on Gate.io yesterday, totaling 632,000 coins. However, when I checked my account this morning, my balance was reduced to just 61 coins, with no explanation or notification. How can something like this happen? I have tried to contact Gate.io customer service, b...
I am unable to access my Gate.io account after changing my phone. The Google Authenticator code linked to my account was lost during the transition, and I cannot log in because I no longer have access to the old code. My account is registered under the email address c****[email protected]. I’ve noticed ...
I have a Gate.io global account, but I can no longer log in after changing my phone. The Google Authenticator codes are being rejected as invalid. Despite completing the verification processes and attempting to resolve this issue, I have not received any response or support from Gate.io. I also tri...
I initiated a withdrawal of $260 from Gate.io and successfully received the withdrawal code. However, when I attempted to transfer the funds to my Gate.io TR account, I encountered an issue requiring KYC verification. I followed all the necessary steps for the verification process, but I am now stuc...
I have been using Gate.io for trading but stopped monitoring my coins after BTC dropped in value before 2022. When I had to send my phone for repairs, the Google Authenticator app was erased. Now, I cannot access my Gate.io account because I no longer have the code. To make matters worse, I do not ...
I am unable to access my Gate.io account because the platform is not accepting the codes generated by Google Authenticator. To make matters worse, the same codes are required to contact customer support, leaving me completely stuck. This is a significant failure in the system. I have already sent a...
I recently logged into my Gate.io account, only to discover that all my GateTokens have disappeared. I purchased a significant amount of GateTokens two years ago, and now they are completely gone from my account. This is extremely frustrating and concerning, as I have no idea where they went or what...
I opened an account on Gate.io, invested in a coin, and successfully made a profit. However, after logging out of my account, I found myself unable to log back in, leaving me unable to access my funds. This situation has caused significant frustration and inconvenience. Gate.io, your handling of ac...
I’ve been using Gate.io for six years, but now I’m unable to use my balance for trading. I can’t understand what the issue is, and there’s no clear guidance on how to resolve it. This situation is frustrating and unacceptable for a platform I’ve trusted for so long. If Gate.io cannot provide a solu...
I am currently experiencing persistent problems with Google Authenticator on the Gate.io exchange after losing my authentication details because of a phone change. Resetting it has proven to be quite complicated and not easy at all. Every time I contact them, I'm requested to submit various document...
I am having serious issues with Gate.io due to losing my Google Authenticator data after changing phones. I’ve tried resetting the authenticator, but the process is unnecessarily complicated. Despite submitting my ID, account details, and requested documents multiple times, Gate.io keeps asking for ...
While attempting to withdraw funds from Gate.io Global, I mistakenly transferred them to Gatecode, and now I’m unable to complete any transactions with the funds stuck there. I want to return the funds to my Spot Wallet but don’t know how to do this. When I reached out to live support, I didn’t rece...
I’m facing an issue with Gate.io regarding Pepper Coin. This coin appeared in my portfolio unexpectedly, and I cannot sell or trade it. Whenever I try to complete a transaction, I receive a message saying it's closed due to a technical issue. I have no information on what this issue is, how long it ...
I deposited Turkish Lira into my Gate.io account from my bank, but it’s been more than 3 days, and the funds still haven’t appeared in my account. I keep getting the same robotic responses from email, live chat, and X (formerly Twitter), which only prolong the issue. This is unacceptable, and I’m fe...
I sent USDT to my Gate.io account, but it’s not showing up in my stop account. I’ve been copy-pasting the address and following the instructions, but nothing works. I’ve spoken with several customer service representatives who told me to try different devices or wait an hour and try again, but it’s ...
I’m really frustrated because I can’t log into my Gate.io account. I lost access to my Google Authenticator app, which is my two-factor authentication method, and now I’m completely locked out of my account. I’ve already emailed Gate.io’s support team about this issue, but I haven’t received any hel...
Established in 2013, Gate.io is a global cryptocurrency exchange offering a diverse array of services to individual and institutional investors. These services include spot trading against fiat currencies or other cryptocurrencies, margin trading with leverage, futures trading with up to 20x leverage, and various earning opportunities like HODL & Earn, Dual-Assets, Lend & Earn, and more. The platform operates in 150 countries and territories. While Gate.io offers a comprehensive suite of services, users should be mindful of the associated risks with centralized exchanges and conduct thorough research before engaging with the platform.