Hong Kong Quxin Technology keeps charging after signup, how can I get a refund?
138 Views
Xolvie Resolution Specialist10 Mart 2026 06:24
If Hong Kong Quxin Technology keeps charging you after signup, it is usually because the payment activated a recurring subscription for an online test or digital service (for example IQ or personality tests).
Their policy states that subscriptions can continue until you cancel them, even if the original payment looked like a small one-time fee.
The first step is to cancel the subscription immediately through their unsubscribe page or by contacting support.
When requesting a refund, include your email, payment date, transaction ID, and the exact amount charged. Clearly state that you want the subscription canceled and ask for a refund if the charge happened without clear consent.
If the company does not respond or refuses the refund, share your concerns or file a complaint on Xolvie to connect with others and find support.
Vote
Related Complaints
Unauthorized Auto-Debit by Hong Kong QuXin Technology
September 29 3:15 PM
Today, an amount of RM18 was automatically deducted from my Touch ’n Go (TNG) balance by Hong Kong QuXin Technology Limi...ted via auto-debit, even though this money does not belong to me and I did not knowingly approve such a payment. I request a full refund of the RM18 to my TNG balance and the cance
TNG eWallet RM17 Unauthorized Auto-Debit by Hong Kong QuXin Technology
September 25 10:03 AM
I recently noticed that RM17.00 was auto-debited from my TNG eWallet for a transaction to Hong Kong QuXin Technology Lim...ited, even though I did not make, approve, or authorize any payment to this company. The transaction is shown as a successful payment of RM17.00 to Hong Kong QuXin Technology Limit
Maya Bank Unauthorized Charge From Hong Kong QuXin Technology Limited
September 22 3:42 PM
On September 22, 2026, an amount of 55.00 PHP was deducted from my Maya Bank account for a payment to “Hong Kong QuXin T...echnology Limited” even though I have never subscribed to or purchased any product or service from this company. I did not give any authorization or consent for this transaction an
Touch ’n Go eWallet Charged RM17 for an Unauthorized Anxiety Test Payment
September 17 1:21 PM
On 17/09/2026 at around 1:03 pm, RM17 was deducted from my Touch ’n Go eWallet balance for a transaction shown as a succ...essful payment to “Hong Kong QuXin Technology Limited” with the description “26868‑Anxiety Test”. I did not knowingly subscribe to or approve any “Anxiety Test” service or similar
Refund For Unauthorized Deduction To My Wallet
September 12 6:31 PM
On September 12, 2026, an amount of 250.00 was automatically deducted from my Maya account for a transaction under the n...ame “Hong Kong QuXin Technology Limited.” I did not make, authorize or use any service or product related to this merchant, so this is an unauthorized and suspicious charge on my a
Complaint On Unauthorized Quxin Deduction
September 9 11:28 PM
I am writing regarding an unauthorized deduction of 250 pesos from my Maya e‑wallet account. On September 9, 2026 at aro...und 10:37 p.m., my account was charged 250.00 PHP for a transaction shown in my Maya app as a completed payment to “Hong Kong QuXin Technology Limited.” I did not authorize or init
TNG eWallet Debits RM10.00 for Unauthorized Hong Kong Quxin Technology Payment
September 2 7:46 PM
On 31 August 2026 at around 00:24, an amount of 10.00 RM was deducted from my TNG eWallet and sent to “Hong Kong Quxin T...echnology Limited” as an e‑wallet payment. I have never knowingly used any product or service from this company, and I did not authorize or knowingly approve this specific transact
Unwanted Anxiety Test Renewal on Naver Pay
August 31 7:05 PM
On 31 August 2026 at 23:27:53, a 10,000 KRW payment for “36175-Anxiety Test Renewal” was charged to me via Naver Pay wit...hout my clear intention or consent for renewal. The receipt shows that the payment was taken by Hong Kong QuXin Technology Limited. I was not properly informed about this automatic
TrueMoney Charged 100 THB By Hong Kong QuXin Technology Without Consent
August 27 1:18 AM
I recently discovered two payments of 50 THB each, dated 10 April 2026 at 01:36, from my TrueMoney account to Hong Kong ...QuXin Technology. The total of 100 THB was taken without my clear consent or knowledge of subscribing to any of their services. After noticing these charges, I contacted customer s
Unauthorized Quxin Charge; Refund And Cancellation Request
August 18 12:43 PM
I was charged PHP250 without my permission by Hongkong QuXin Technology Limited on August 12, 2026 at 1:58 AM. The charg...e appears as a completed transaction through the Maya payment system and is connected to Taichi tutorials that I had accessed via Facebook. I did not knowingly start any paid subsc
Unauthorized Hong Kong Quxin Technology Subscription Charge, Request Refund
July 28 8:53 PM
I recently used the Quxin service to take an online depression test. After completing the test, the system informed me t...hat I had to pay 1 THB in order to receive the test result by email. I understood this as a one‑time payment only for sending the result, so I paid 1 THB via TrueMoney Wallet. Howe
Unauthorized Hong Kong Quxin Technology Charge Deducted From My Account
July 28 5:47 PM
I recently discovered a charge of 50 baht made through my TrueMoney account to a service called QuXin, which appears to ...be a Chinese service. I never knowingly registered for or used this service and I do not know when or how the subscription or registration was made. On 28 July 2569, 50 baht was de
Unauthorized Payment Deducted From Hong Kong Quxin, Request Full Refund
July 28 2:59 AM
On July 27, 2026 at 21:43, an amount of 120 THB was deducted from my TrueMoney wallet for a payment to Quxin described a...s “IQ Test” without my consent or authorization. I only became aware of this when I checked my TrueMoney transaction history and saw the deduction. I did not approve this transacti
TrueMoney Unauthorized Payment Dispute for QuXin Transaction
July 26 8:39 PM
On 26 July 2569 there was an automatic deduction of 50 baht from my TrueMoney account for a transaction in the name of Q...uXin, with transaction number 26072614040264KO9B1. I did not knowingly authorize or subscribe to any service that would cause this deduction, and this has never happened to me befo
Hong Kong Quxin Technology Limited Subscription Charge. Request for Refund and Cancellation
July 26 11:57 AM
I am writing to raise a complaint regarding an unwanted subscription and an unauthorized charge made by Hong Kong Quxin ...Technology Limited in connection with an online IQ test I recently took on their website. I discovered that on 26 July 2026, an amount of RM10 was charged to my Touch 'n Go eWallet
Quxin Unauthorized 120 THB Charge – Refund Request
July 22 7:27 PM
On 22/07/2026 at 22:25, an amount of 120 THB was charged from my TrueMoney account for an order under the name “Quxin”, ...with the order number 202607221900000000000008200. I have never purchased any product or service from this company and I do not know what product or service this order is related t
Funtesto Cancellation And Refund
July 21 7:32 AM
Recently, I discovered that my wallet was being auto‑deducted for a subscription linked to Funtesto.com. Without my clea...r consent for recurring payments, 10.00 RM was charged on 21/07/2026 via my e‑wallet to Hong Kong QuXin Technology Limited, as shown in the attached records. I want this subscripti
Unknown Quxin Transactions Without My Consent
July 20 12:15 PM
Today at around 3:42 pm, my TNG eWallet suddenly showed a successful RM10 eWallet payment to “Hong Kong QuXin Technology... Limited” with the description “Skala Penilaian Kendiri SCL-90,” although I did not make any such purchase, authorize this transaction, or knowingly use this service. This situatio
Automatic Deduction From Hong Kong Quxin Technology
July 18 9:12 PM
On July 19, 2026 at around 12:45 a.m., 199 PHP was taken from my e‑wallet without my clear consent by Hong Kong QuXin Te...chnology Limited via Alipay+. I only opened an online survey/questionnaire, and without any obvious notice or agreement to paid services, an automatic subscription and deduction wa
Quxin Unauthorized Charge Without Consent – Request Refund and Cancellation
July 16 5:38 PM
On 15/07/2569 there was a charge of 50 baht made through TrueMoney under Quxin with order number 20260715190000000000000...820002*** even though I never placed any order with this company. I do not know what product or service this order refers to, I only see from the transaction record that the money
Quxin Unauthorized Subscription Charge – Request Refund & Cancellation
July 16 3:25 PM
I purchased a mental health assessment package from Quxin, but today I was charged 50.00 Baht via TrueMoney without my c...onsent through an automatic deduction. The transaction was made to Quxin on 16 July 2569 and is clearly visible on my TrueMoney digital receipt. I did not knowingly approve any rec
I Request Cancellation Of Subscription To Hong Kong Quxin With Refund
July 15 3:27 AM
For the past year I have been seeing monthly charges on my debit card from a company named “Hong Kong Quxin Technology L...imited,” even though I never knowingly subscribed to any of their services and do not even know what product or service they provide. Because of these unwanted charges, I started r
Unauthorized 250 PHP Charge by Hong Kong Quxin Technology Limited
July 11 9:14 AM
On July 11, 2026, 250 PHP was deducted from my Maya account in favor of a company listed as Hong Kong QuXin Technology L...imited / HONGKONG QUIXIN TECH CO., LIMITED without my knowledge or consent. I did not knowingly purchase any product or service from this merchant, and I did not authorize the tran
PayMaya Quxin Subscription Charge, Refund and Cancellation Requested
July 8 12:37 PM
I am writing regarding a payment made through E-Wallet Payments / PayMaya that I want fully refunded and any related sub...scription canceled. On July 8, 2026 at around 4:40 PM, an amount of 250 PHP was charged via my PayMaya account registered to the mobile number 09816008***. I do not know exactly wh
Unauthorized Auto-debit Deduction To Hong Kong QuXin
July 7 10:09 PM
I am a Touch ‘n Go eWallet user on iPhone and I have noticed that I have been charged RM20 on an auto-debit basis every ...month since October 2025. These deductions occur on the 8th of every month via “Hong Kong QuXin Technology Limited” and I did not knowingly subscribe to, authorize, or consent to a
Hong Kong Quxin Technology Limited
View All Complaints