Hong Kong Quxin Technology Limited Subscription Charge. Request for Refund and Cancellation

I am writing to raise a complaint regarding an unwanted subscription and an unauthorized charge made by Hong Kong Quxin Technology Limited in connection with an online IQ test I recently took on their website. I discovered that on 26 July 2026, an amount of RM10 was charged to my Touch 'n Go eWallet for a subscription associated with Hong Kong Quxin Technology Limited. I do not recall being clearly informed, either before or during the IQ test, that I would be enrolled in a paid recurring subscription. I also did not knowingly authorize or intend to subscribe to any ongoing paid service offered by this company. After noticing the RM10 charge, I attempted to find a way to cancel the subscription but was unable to locate any clear cancellation option or instructions. This has caused me concern because I do not want any further unexpected charges to my Touch 'n Go eWallet. I kindly request that this subscription be cancelled immediately to ensure that no additional charges are made to my account. I also request a full refund of the RM10 already charged, as I did not knowingly or explicitly consent to an ongoing paid subscription. I would appreciate it if you could investigate this matter, cancel the subscription, process the refund as soon as possible, and provide written confirmation that the subscription has been cancelled and that no further charges will be made.