Quxin Unauthorized Subscription Charge – Request Refund & Cancellation
I purchased a mental health assessment package from Quxin, but today I was charged 50.00 Baht via TrueMoney without my consent through an automatic deduction. The transaction was made to Quxin on 16 July 2569 and is clearly visible on my TrueMoney digital receipt. I did not knowingly approve any recurring or automatic payment for this package. My TrueMoney account is linked to the phone number 063764****, and this number was used for the payment. I consider this automatic charge unauthorized and unfair, as I was neither clearly informed about a recurring payment nor did I agree to such a setup. I request a full refund of the 50.00 Baht charged to my account and the immediate cancellation of all future automatic charges related to this Quxin mental health assessment package. I kindly ask you to review this case urgently and confirm that my number 0637646140 will not be charged again without my explicit consent.
