Request For Refund - DramaWave

I cancelled my Drama Wave subscription through Google Play on 30 September by going into the Subscriptions section and removing it. After this, the app no longer appeared in my active subscriptions list, so I understood that the cancellation had been completed. Despite this, I was still charged again this morning, 17/10/2026, for Drama Wave – Dramas & Reels, with a successful e‑wallet payment of RM48.50, even though the subscription should have been cancelled. I find it unacceptable to be billed after cancelling correctly via the official Google Play process. My current Google Play Subscriptions screen clearly shows that Drama Wave is no longer listed among my active subscriptions, which confirms that the cancellation went through but I was still charged. I request that the RM48.50 charge taken on 17/10/2026 after 30 September be fully refunded and that my subscription be permanently cancelled so that no further auto renewals or charges are made to my account.