GeoZilla Logo

GeoZilla

GeoZilla Logo
GeoZilla

Complaints

3 complaints
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GeoZilla Keeps Charging Me Even After I Tried To Cancel The Subscription

May 12 2:35 AM21

I wish to file a complaint regarding the GeoZilla subscription service, which continues charging me even though I am not...

Brand Overview: GeoZilla

GeoZilla is a family safety and GPS location-sharing brand founded in 2015. It is associated with GeoZilla Inc. and its mobile app is listed under GZ TECH LTD.

Contact Info

Customer support email: [email protected]

Phone number: No official customer support phone number is publicly available.

Industry and Operations

GeoZilla operates in the family safety, mobile tracking, and GPS technology industry. Its services are mainly offered through a mobile app and compatible GPS tracker devices.

  • Family location sharing and real-time GPS tracking
  • Private circles for family members and trusted contacts
  • Location alerts, emergency alerts, and driving reports
  • GPS tracker support for children, pets, bags, and vehicles
  • Premium subscriptions and device service plans

User Sentiment

User sentiment around GeoZilla is mixed, with many complaints focusing on billing, subscription cancellation, refunds, and app reliability.

  • Unexpected charges after free trials or cancellation attempts
  • Difficulty canceling Premium subscriptions or service plans
  • Refund requests that users say take too long or remain unresolved
  • Location tracking that appears inaccurate, delayed, or not updated
  • GPS tracker connection problems with the app
  • Customer support response delays or unresolved account issues
  • Confusion around deleting accounts, canceling plans, and stopping recurring payments

Share Your Experience

If you’ve experienced issues with GeoZilla, you’re not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.