I Want To End My Pdfe.com Subscription And Get My Money Back

I have a monthly subscription with PDFe.com registered to the email address gracie.had***@gmail.com. Although I have been unable to access my account since 16 September 2026, the company is still charging me. According to my bank records, I was charged 72.72 on 14 October 2026 and 69.69 on 15 October 2026 for this subscription, and these payments appear on my statement as “CHARGE.COM FL”, even though I cannot log in and therefore cannot use the service. I have not been able to resolve this issue on my own because I cannot access my account interface to manage or cancel the subscription. I request that my PDFe.com account be restored so that I can log in again, and that the unauthorized or duplicate charges on 14 and 15 October 2026 be checked and refunded. If my access issue cannot be resolved, I request that my subscription be cancelled immediately so that no further payments are taken from my account.