Fakir

I purchased the Fakir Atomic Rondo product approximately 24 days ago from your Mall of Istanbul store. Since the very first day I started using the product, it has been leaking liquid from the lid, and as a result, my kitchen countertop and surrounding area get dirty every time I use it. Even though...

From the very first day I purchased the Fakir V4 Pure Clean wet-dry cordless upright vacuum, the machine has been releasing dirty water back onto the floor while in use. Even though I tested the product under normal usage conditions, the dirty water flowing back onto the cleaned surface is unhygieni...

I bought a Fakir blender in November 2023 and for a while it worked normally. About 6 months ago, the blender suddenly stopped working. I contacted the service for this problem and the device was repaired and given back to me. However, the same problem occurred again for the second time. When I took...

On December 10, 2025, I purchased a Fakir Spot Cleaner PR8038 steam upholstery and carpet cleaning machine from Vatan Bilgisayar, paying approximately $258. I used the product for the first time on December 13, 2025, and during this very first use, it immediately started displaying a “dirty water ta...

I purchased a Fakir Inavatör X Plus 7286 Antrasit Blue vacuum cleaner on 18.03.2024 for $282.40. For about two months, I have experienced gradually worsening battery performance issues. The vacuum turns on but shuts down almost immediately, making it impossible to use the product as intended. On 03...

On May 9, 2024, I purchased the Fakir Robert RS 780 Plus robot vacuum, and due to various malfunctions and dissatisfaction, I delivered it to the authorized service center on October 20, 2025, along with the robot unit, dust-collection unit, original boxes, and invoice. I listed all issues in detail...

The Fakir upright vacuum causes serious inconvenience due to poor material quality and problems with spare parts. The company does not stand behind its product in any way. They claim the broken part is not covered by the warranty and refuse to send a replacement. Moreover, despite charging more than...

On October 15, 2025, I purchased a Fakir Alina Clean multifunctional steam cleaner for ₺2,250. The product arrived three days later. The next day, I tested it for only five minutes but wanted to return it because it didn’t meet my expectations. I carefully cleaned, dried, and repackaged all its part...

About a month ago, I took my Fakir Ceremony tea maker to the authorized service center due to a malfunction covered under warranty. The device boils the water but fails to stay in the keep-warm mode; after a while, it shuts off and the water cools down. Although the indicator light remains on, the k...

On July 22, I purchased a Fakir TVL 90 tower fan. About two to three weeks after buying it, the device began malfunctioning—it would turn on by itself and, even after being switched off, it would turn back on again. I took it to the store where I bought it, and they replaced it, saying that if the s...

On September 27, 2024, I purchased a Fakir Steel n More tea maker from the Migros Dekar branch. I specifically chose this product because it is made of stainless steel. However, after using it for only 6 days in total, I noticed that the water tank had started to rust while cleaning it. I reported t...

I purchased a Fakir Vacuum Pro electric vacuum cleaner from a Media Markt store, and just 6 months after purchase, one of the wheels broke. During the sale, I was told, “If you have any issues, we will help you,” and I was also offered an extended warranty. When the issue occurred, I handed the prod...

For about a week now, every time I run my Fakir RS 770 robot vacuum, it makes a different sound than usual and does not transfer the dust it collects into the dust container. The issue occurs consistently with every use. So far, I have not contacted any service center or customer support. I purchase...

I purchased the Fakir Robert RS770 robot vacuum from Vatan Bilgisayar in Manisa. From the very first day, the device has not mapped properly, recognizes carpets as obstacles, and works for only 2 minutes before saying the cleaning is complete and trying to return to the charging station. However, it...

I purchased the Fakir WD9 Pure Clean vacuum cleaner in February from Media Markt in Antalya (Invoice No: 4182025000000793). Although it was advertised as having both mopping and vacuuming functions, dirt remains in place during cleaning. Even when the water tank is full, it gives a “refill” warning,...

I purchased my Fakir RS 760 robot vacuum about 6 months ago from the Evshopysn store in Cumhuriyet Mahallesi, Polatlı/Ankara. Since the day I bought it, I have been experiencing serious issues for the past month. The robot’s voice notification feature does not work, the lights have completely stoppe...

About a month ago, we purchased the Fakir Inovator 6158 Cordless Rechargeable Stick Vacuum from the Media Markt store in Isparta Meydan. We bought it on the insistence and recommendation of the store staff, since my mother has an arm condition. They told us the suction power would be sufficient, tha...

I have been using the Fakir WD9 Pure Clean 3 in 1 Wet & Dry Cordless Vacuum for about 4 months, and since the very first day, its suction power has been very weak. I tried the product for both dry and wet cleaning, but because the suction is insufficient, all the dirt collects on the mop part after ...

On 16.09.2023, I purchased a Fakir Inovator X 7272 cordless upright vacuum cleaner from the Balıkesir Evkur store, and I still have the invoice. For the past two days, despite the battery being fully charged, the device does not work at all—there are no warning lights, sound alerts, or error codes. ...

I purchased a Fakir WD9 cordless upright vacuum cleaner from Media Markt. Within two months of purchase, I noticed that its suction power was low and it left dirty water behind. Recently, this problem has started occurring during every use. Since this did not meet my expectations, I took the product...

Since it’s a German brand, I’ve used many of their products, but after purchasing the model called Bestea, the kettle part stopped heating just a few months in. The authorized service helped under warranty and, interestingly, found that the wires in the heating base were burned! About a year passed,...

I called customer service today to send my Fakir brand Stone hsa 4048 model vacuum cleaner for repair, but I had already taken it to a service center called Prestij Elektronik in Eskişehir and had a lot of problems. Everyone has problems with that service center. It already has a 2. Everyone is comp...

I purchased a Premium Icy compressor ice cream machine directly from Fakir's official website. The product works fine, but two of the suction cup feet underneath—meant to keep the machine stable on the counter—were missing. This affects the balance of the machine during use and makes it unsafe on sm...