On October 15, 2025, I purchased a Fakir Alina Clean multifunctional steam cleaner for ₺2,250. The product arrived three days later. The next day, I tested it for only five minutes but wanted to return it because it didn’t meet my expectations. I carefully cleaned, dried, and repackaged all its parts, accessories, and original box, then submitted a return request selecting “I didn’t like it” as the reason. My return was rejected on November 2, and the product was sent back to me. I received it again but haven’t opened the package—it remains exactly as the company returned it. I contacted customer service, but no solution was provided. Other than the warranty certificate, I was not informed about any right to return or withdrawal. As a retired consumer who tested the product for only five minutes and cannot use it, I request a full refund for the product.
On December 10, 2025, I purchased a Fakir Spot Cleaner PR8038 steam upholstery and carpet cleaning machine from Vatan Bilgisayar, paying approximately $258. I used the product for the first time on December 13, 2025, and during this very first use, it immediately started displaying a “dirty water ta...
I purchased the Fakir Alina Steam Cleaner from Fakir's official website. They delivered it in a sealed, unopened package, and I was satisfied with the purchase. I gave it to my mother as a gift. Later, I ordered the same product for myself from Fakir's website again. However, they sent me an opened ...
On 16.09.2023, I purchased a Fakir Inovator X 7272 cordless upright vacuum cleaner from the Balıkesir Evkur store, and I still have the invoice. For the past two days, despite the battery being fully charged, the device does not work at all—there are no warning lights, sound alerts, or error codes. ...
On September 17, 2023, I purchased a Fakir Innovator X Plus 7286 cordless stick vacuum from Bursa Media Markt. To say I am completely dissatisfied would be an understatement. It not only made a strange and annoying noise reminiscent of a comedy routine, but it also struggled to pick up dirt effectiv...
Hello everyone, I am writing from Turkey. I purchased the Fakir Inovator X Plus 7286 for my mother on 12.05.2024. However, the battery of the rechargeable vacuum cleaner began to drain very quickly, and the device started overheating. These issues made the vacuum cleaner almost impossible to use for...
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