I purchased a Fakir Inavatör X Plus 7286 Antrasit Blue vacuum cleaner on 18.03.2024 for $282.40.
For about two months, I have experienced gradually worsening battery performance issues. The vacuum turns on but shuts down almost immediately, making it impossible to use the product as intended. On 03.12.2025, I took the product to the authorized service center. Although the product is still under warranty, the authorized service refused to repair it under warranty and demanded a repair fee — approximately equal to the price of a new vacuum cleaner — for battery replacement. This is completely unacceptable for a product within the warranty period and, in my view, represents an unauthorized and excessive service fee request.
My clear expectation from Fakir is that the defective battery and all existing faults be repaired free of charge under warranty, and that I receive an official apology for the unjustified refusal of warranty service and the excessive fee demand. If the defects cannot be fully and permanently corrected under warranty, I demand either a full replacement of the product or a refund of the amount I paid.
On 16.09.2023, I purchased a Fakir Inovator X 7272 cordless upright vacuum cleaner from the Balıkesir Evkur store, and I still have the invoice. For the past two days, despite the battery being fully charged, the device does not work at all—there are no warning lights, sound alerts, or error codes. ...
I bought a Fakir vacuum cleaner from BİM for ₺4,500, and now, less than 8 months later, it keeps shutting off right after I turn it on. I brought it to the service center, and to my shock, they hit me with a bill of almost ₺4,000 for a battery replacement, saying it was my fault, which seems unfair ...
Hello everyone, I am writing from Turkey. I purchased the Fakir Inovator X Plus 7286 for my mother on 12.05.2024. However, the battery of the rechargeable vacuum cleaner began to drain very quickly, and the device started overheating. These issues made the vacuum cleaner almost impossible to use for...
On 17.02.2024, I purchased a Fakir Bolt X Plus Aqua 8472 Moon Gray cordless vacuum from Teknosa. After 6 months, while using it, the roller brush in the main head with the LED lights and mop attachment stopped working with a loud noise, rendering the vacuum non-functional. I took it to the authorize...
I purchased a Fakir Vacuum Pro electric vacuum cleaner from a Media Markt store, and just 6 months after purchase, one of the wheels broke. During the sale, I was told, “If you have any issues, we will help you,” and I was also offered an extended warranty. When the issue occurred, I handed the prod...
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