I am writing regarding the serious inconvenience I experienced after EasyJet flight EJU4476 from Marrakech to Lyon on Ju...ly 16, 2026. After collecting my checked baggage upon arrival, I discovered that my suitcase had been severely damaged and was no longer usable. I immediately reported the damage
I am writing regarding an unfair baggage charge that I was required to pay during check-in for my EasyJet flight EJU7806... from Milan Linate Airport to Amsterdam on July 20, 2026. When I purchased my tickets online, both my son and I were entitled to a cabin bag as well as a checked baggage allowance
I am writing regarding a serious issue involving a car rental reservation that I made through the EasyJet platform. I b...ooked a rental vehicle for the period April 4–7, 2026, to be collected at Antalya Airport, under reservation number TR909729970. The vehicle was supplied by Eren Rentacar / Long Ca
I am writing to express my frustration with the easyJet website and mobile application. The online check-in process is ...extremely unreliable. Every time I click on the Check-in option, instead of allowing me to complete the process, the website or app simply redirects me back to the main page. As a
I am writing regarding EasyJet flight EJU4542 scheduled on 08.05.2026 from Milan Malpensa to Paris Charles de Gaulle, wh...ich was cancelled due to a technical issue with the aircraft. The original departure time was 8:35 AM. At the airport, the alternative options offered to us verbally were to wait f
I am writing regarding the cancellation of easyJet flight EJU4542 on May 8, 2026, and the financial loss we suffered as ...a result. Our flight was canceled only approximately 40 minutes to one hour before boarding was due to begin. Because the cancellation was communicated so late, we had virtually n
On September 19, 2025, I traveled on EasyJet’s Valencia–Geneva flight. As a passenger with a disability, I was accompani...ed by a flight attendant and used a wheelchair for assistance. During the flight, an onboard assistant provided by EasyJet accompanied me. However, due to the attendant’s negligenc
On August 31 at 7:00 AM, during boarding for EasyJet flight EJU1959, I was unexpectedly charged an additional €58 for my... carry-on bag — an amount that was more than twice the price of my ticket. This fee was requested at the very last moment without any reasonable explanation, causing significant in
On August 18, 2024, at Istanbul Airport, I arrived early at the check-in counter for my EasyJet flight to Bristol at 22:...00. Despite being on time, the baggage drop process was extremely slow. I had already been waiting in line for about 30 minutes, and each passenger or family was taking 10–15 minut
On my last three EasyJet flights—today’s Geneva flight, the June 2 Berlin flight, and the August 8 Geneva flight—I have ...continuously faced baggage issues. My bag measures 32x45 cm and fully complies with EasyJet’s size standards. However, on each occasion, I was asked to pay additional fees for diff
On my recent EasyJet flight from Crete, the staff at the terminal were extremely rude. My carry-on bag fully met the siz...e rules, but instead of letting me pass, they yelled at me and insisted I put my phone, wallet, and documents into my main bag. It was obvious they were just trying to find a reaso
In June of last year, I had a flight with EasyJet that was canceled. I filed a complaint with Aviation ADR, and I won th...e case, which confirmed that EasyJet must pay me compensation in accordance with EC Regulation 261/2004. The decision clearly stated that I was entitled to receive payment, but to
Today, I flew with EasyJet from Paris to Nice with my family for a four-day holiday. Unfortunately, due to mishandling b...y the airline, all five of our suitcases were left behind in Paris, leaving us without any of our clothes, personal items, or essentials. Immediately after landing, we reported the
My name is Ş**** Cebelie, and through Enuygun.com I booked flight PNR: K9R37FN with EasyJet, but I was severely mistreat...ed and left stranded. The airline first delayed the flight by one hour, citing a technical issue, and then announced that instead of landing in Basel, Switzerland, the aircraft wou
On my recent EasyJet flight, I was shocked to be charged 55 GBP each for myself and my son, totaling 110 GBP, simply bec...ause our standard cabin-size bags were not allowed inside the cabin. Each bag weighed only 5 kg, far below my 15 kg allowance, yet I was told the measurements required placing them
On my February 1, 2025 flight from Bristol to Istanbul, EasyJet lost my 26kg checked luggage—which I had paid extra for.... It's been 45 days, and they still haven’t located my suitcase. It’s as if it vanished into thin air. After the legal search period expired, I submitted a compensation claim along
I booked a flight with EasyJet from London to Edinburgh through a third-party app, and the entire experience was frustra...ting from start to finish. The online check-in process was an absolute nightmare. It felt like the system was deliberately broken to force people into paying for check-in at the ai
On December 24th, I flew with EasyJet from Antalya to Basel. At check-in, I presented my cabin bag, which met standard s...ize requirements. The check-in agent attached a tag and issued my boarding pass without any issues. However, just a few steps away from the counter, another staff member claimed m
I booked a flight with EasyJet for December 14, 2024, under Reservation Reference: K8LSBXX. While trying to check in onl...ine, the system accepted the information for three of the passengers—but it refuses to accept my son’s birthdate. No matter how many times I enter it correctly, it won’t go through
On December 9, 2024, I traveled from Bristol, England, to Turkey with easyJet. Upon landing at Istanbul Airport at 8:30 ...PM local time, I discovered that two of my suitcases were damaged. I immediately reported the issue to the Havaş unit at Istanbul Airport, and they created a necessary damage repor
On December 9, 2024, I flew with EasyJet from Bristol, UK, to Istanbul, Turkey. Upon arrival at Istanbul Airport at 8:30... PM local time, I discovered that both of my suitcases were severely damaged. I immediately reported the issue to the Havaş unit at the airport, where a damage report was filed. Th
On December 7, 2024, I flew with EasyJet on flight U21279 from Basel to Antalya. Along with my ticket, I paid for an ext...ra 26kg baggage allowance in advance. However, when I tried to split that allowance across two suitcases—still totaling 26kg—I was told by the gate agent that I had to use a single
I was searching for round-trip tickets from Basel to Antalya on EasyJet. When I initially selected the date, the price d...isplayed as €30 for February 11. However, as soon as I clicked on the date, the price jumped to €50. I even recorded a video of this discrepancy. When I contacted EasyJet about th
On EasyJet flight EJU7204 from Manchester to Barcelona on November 16, 2024, I paid €26 in advance for my son's cabin ba...g. However, at the gate, they charged an additional €48, despite the bag being within the 8 kg limit. I expect a full refund for the extra charge. If this issue isn’t resolved, I w
