I booked a flight with EasyJet for December 14, 2024, under Reservation Reference: K8LSBXX. While trying to check in online, the system accepted the information for three of the passengers—but it refuses to accept my son’s birthdate. No matter how many times I enter it correctly, it won’t go through.
I attempted to reach out via their live chat, but they told me I had to call customer service. The problem? There’s no phone number provided—nowhere on the site, no clear contact information, nothing. I’ve been left completely stuck, unable to complete check-in, and unable to get real help.
This is unacceptable. I'm calling on EasyJet to contact me immediately and fix this issue before our flight. I paid for four tickets, and I expect to be able to use them without technical problems and communication blackouts. This situation is causing unnecessary stress and needs to be resolved now.
On December 14, 2024, I tried to purchase four plane tickets on the SunExpress website. After entering my payment details, the system charged my card, but the confirmation screen froze and then disappeared. I never received any ticket confirmation or booking details. I immediately contacted custome...
On August 18, 2024, at Istanbul Airport, I arrived early at the check-in counter for my EasyJet flight to Bristol at 22:00. Despite being on time, the baggage drop process was extremely slow. I had already been waiting in line for about 30 minutes, and each passenger or family was taking 10–15 minut...
On EasyJet flight EJU7204 from Manchester to Barcelona on November 16, 2024, I paid €26 in advance for my son's cabin bag. However, at the gate, they charged an additional €48, despite the bag being within the 8 kg limit. I expect a full refund for the extra charge. If this issue isn’t resolved, I w...
I purchased a flight ticket through eDreams for travel on October 17, 2024 (SAW-CGN) and return on October 29, 2024 (CGN-SAW), with a flexible dates guarantee. However, despite this flexibility, they are refusing to change my flight dates and are demanding additional fees. To make matters worse, the...
Today, I purchased a ticket from SunExpress for the İzmir-Amsterdam flight on December 18, 2024, at 10:10 AM. The payment was successfully deducted fr...
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