On 17 March, I placed an order for two dresses from Kiyafet Sepeti via their website kiyafetsepeti.com while I was in Sw...eden. After placing the order, I was informed that the dresses I had ordered were not available and I was offered a voucher instead of my purchase. I clearly rejected the voucher a
I ordered a dress from Kıyafet Sepeti and paid approximately 5,000 TL in full by bank transfer. After I made the payment..., they informed me that the dress was out of stock, so I requested a refund. They told me that my money would be returned within 15 days, starting from 19 April 2026. During these
I ordered an abiye dress from Kıyafet Sepeti, but shortly after my purchase, the company informed me that they could not... ship the product due to a problem with the item itself. I immediately requested a refund, and they claimed that the refund process had been initiated and would be completed within
I ordered an abiye dress from Kıyafet Sepeti, but when the first product arrived, the size didn’t fit. To avoid losing t...ime before the wedding I planned to attend, I immediately placed a second order for a different model. Only a few minutes later, while trying to create a return for the first order
Even though we agreed both times for returning paid dresses (are not like on pictures) Kiyafet Sepeti won't accept the p...ackage delivery (in working hours), doesn't want to contact the Postoffice or go pick it up for 12 days before return. Shame on you and your business, I altogether paid five delive
I’m being seriously mistreated by the online store Kıyafet Sepeti. I canceled an order that was never even shipped, yet ...they still refuse to notify the bank and process my refund. They’re telling me I need to wait 15 business days—which they have absolutely no legal right to enforce in this case. A
I ordered an evening dress from a seller called Kıyafet Sepeti, but they canceled the order themselves because the item ...wasn’t in stock. That was in August 2024, and to this day I haven’t received a refund. I’ve contacted them multiple times since then, and each time they come up with new excuses o
On April 13, 2025, I placed an order for a dress through the online store kiyafetsepeti.com. The very next day, I receiv...ed a phone call from the store informing me that the size I ordered was no longer available. Instead of issuing a refund, they offered me a store voucher worth over ₺1000 to use la
I placed an order on April 26, 2025, with Kiyafet Sepeti (Order No: 1189326), and I haven’t received any updates since t...hen. I tried to check the status of my order on their website, but there is no section where I can view my order history or tracking details. I’ve emailed multiple times—no respons
I’ve been waiting over two months for my refund from Kiyafet Sepeti and still haven't received a single kuruş back. Ever...y time I reach out, they give the same runaround — “We're forwarding it to the finance department,” “It’s under review,” or “We’re checking.” But absolutely no action is taken. It
On March 21, 2025, I tried to buy a dress from Kıyafet Sepeti via their website, which redirected me to their WhatsApp l...ine for purchases. After communicating with a sales rep, I placed the order. On the same day, I learned their policies do not allow refunds—only exchanges for size or model. Even t
It has now been over 25 days, and I still haven’t received my refund from Kiyafet Sepeti. This is completely unacceptabl...e. They keep contacting me, telling me, “We’ll send the money soon,” even giving specific dates and times, but nothing ever happens. They just make promises they don’t keep. Every
Don’t be a fool like me—do not order anything from Kiyafet Sepeti! I ordered a dress for £135 on 12th February. After pl...acing my order, they messaged me to say the dress was out of stock. I requested a refund, and they claimed it had been processed, stating it could take up to 15 days. However, I ne
I purchased a dress from Kıyafetsepeti for my henna night last year, placing my order three weeks in advance to avoid an...y delays. However, just two days before my event, they canceled my order, claiming it was still in production and wouldn’t be ready on time. Instead of a refund, they offered me a
I ordered a dress from Kiyafetsepeti.com in a size small, but what I received was at least 4-5 sizes too big. When I con...tacted their customer service to request a return, they refused to accept it and were extremely rude throughout the conversation. They claimed their email is not for customer supp
I placed an order on Kıyafet Sepeti, but shortly after, I was informed via phone that the color I requested was out of s...tock. I immediately asked for a refund, and they assured me the amount would be returned to my account within 10 to 15 days. Well, it’s been 28 days, and I still haven’t received
I returned my items to Kıyafet Sepeti within the required time frame using the designated shipping company. However, I h...ave received no update, no confirmation, and no refund. It has been completely silent on their end. I have emailed them multiple times and called their listed phone number countle
I placed an order worth ₺27,716 on October 7, 2024, and received it on October 10, 2024. The next day, I returned the it...ems via the designated shipping company. One item was missing from my order, and after months of struggling, they finally refunded that item. However, it is now February 10, 2025,
I ordered a dress from Kıyafet Sepeti, which was delivered to me on January 7. The next morning, less than 12 hours late...r, I returned the dress via courier. Despite this prompt action, Kıyafet Sepeti has not responded to my emails or phone calls regarding the refund. It feels like the company is de
My brother recently had his wedding, and like many others, I trusted Kıyafet Sepeti for my order because they seemed rel...iable with their large following. I regret the day I placed that order. Social media is such a toxic place where people with no quality at all spend their budget on advertising ins
On September 30, 2024, I purchased a dress for ₺3,843 from Kıyafet Sepeti's online store. The dress was not custom-made ...or tailored for me; I simply selected a size from their website. After trying it on the same day, I found it didn’t fit and initiated a return the next day. On December 5, 2024, I
I purchased an evening gown from Kiyafet Sepeti and was shocked by their restrictive policies. Customers are allowed to ...try on only three dresses in-store, with a strict one-hour time limit, and an additional ₺500 fee is charged for this service. If no purchase is made, the fee is non-refundable. On
I deeply regret ignoring the complaints about Kıyafet Sepeti's return process when I first researched the site. They use... misleading tactics to complicate the refund process, especially for items no longer in stock. I purchased a nişan dress but was unsure about the color after receiving it. I inqui
I ordered two evening dresses from Kıyafet Sepeti, but only one was delivered. For the other dress, I was informed it wa...sn’t available. I immediately requested a refund of 4,290₺ for the missing item, yet it has now been 20 days, and I still haven’t received my money back. Each time I contact custom
