Garena Free Fire OTP Emails Not Arriving Due to Double Unsubscribe Status

1

I am writing to report a problem with my Garena Free Fire account and to request your assistance in restoring email-based OTP so that I can recover my account. I play Free Fire on an Android device and I can no longer receive OTP or verification emails from Garena on my recovery address, which is currently in a “double unsubscribe” status. Because of this, I am unable to bind or recover my account and I cannot log in to the game. I have also lost access to my previously connected social platform, so I have no alternative way to receive an OTP or verification code. My game details are as follows: my Game UID is 3205385016 and my in‑game name is OIIO. My recovery email address, which appears to be unsubscribed and no longer receiving Garena’s automated emails, is uid4567**@gmail.com. In the past, this address successfully received Garena verification emails, but those OTP messages have now stopped. I kindly request that you remove or reset the double unsubscribe status on my email address, re‑subscribe it to Garena’s automated mailing system and reactivate OTP/verification emails for this address, so that I can bind and recover my Free Fire account and continue my progress. Thank you for your time and support.

Comments