easyJet Website and App Keep Preventing Check-In

I am writing to express my frustration with the easyJet website and mobile application.

The online check-in process is extremely unreliable. Every time I click on the Check-in option, instead of allowing me to complete the process, the website or app simply redirects me back to the main page. As a result, I am unable to check in for my flight.

This issue makes the website and application very frustrating to use. I would expect a major international airline to provide a stable and functional online platform, especially for an essential service such as check-in.

Because of this technical problem, I have been unable to complete my check-in through either the website or the mobile application, causing unnecessary stress and inconvenience.

I respectfully request that easyJet investigate and resolve this technical issue as soon as possible, improve the stability of both the website and the application, and ensure that passengers can complete online check-in without being redirected or encountering repeated errors.

I also request to be informed about the cause of this problem and any steps that can be taken to prevent it from happening again.

Thank you for your attention. I look forward to your prompt response and a resolution to this issue.