Dyson

In July 2024, I purchased a Dyson Gen5 Prussian Blue vacuum cleaner from Dyson’s own website as a gift for my spouse. We preferred Dyson because we had seen my siblings using a Bosch upright vacuum, and we assumed Dyson would perform even better. At that time it was one of the most expensive vacuum ...

On 10.04.2026, I ordered a Dyson Air Straight via the Dyson phone line, using my 10% discount right, and my order was created with the number 44741261. The product was delivered to me in Turkey on 13.04.2026. When I opened the box shortly after delivery, I saw that the ventilation part was peeled an...

My Dyson V11 vacuum cleaner is only about 4 months old, but just 2 months after purchase, the seals under the cyclone started coming out and became deformed. This not only made the product look very poor aesthetically, but it also began blowing dust outward from that area, which has made me lose con...

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I own a Dyson V16 Piston vacuum cleaner, for which I first reported a malfunction and requested service on 31 March 2026. On 01 April 2026, I handed the device over to Kolay Gelsin Cargo Company for shipment to the Dyson service center. From that date, the product remained in the shipping process fo...

I never expected to be this frustrated and inconvenienced while dealing with a Dyson Airwrap i.d. hair styling and drying set that I purchased through Beymen’s online store. I was only able to use the product 4–5 times before it stopped working, and I have now been dealing with this issue for nearly...

I purchased a Dyson Purifier Big+Quiet BP02 from the Dyson online store on 02.12.2025. Shortly after I started using the device, it began to emit an unpleasant and disturbing odor. I followed all the instructions in the user manual, including operating the device continuously for 48 hours, but the p...

On October 27, I purchased a Dyson V10 Absolute vacuum cleaner through Trendyol. I chose this product specifically because its durability and quality were strongly emphasized in advertisements. However, two days ago, despite using the vacuum very carefully and gently, the brush head broke. Followin...

After the warranty period expired for my Dyson V15 vacuum cleaner, the trigger stopped working and the device became unusable for cleaning. I sent the product in for service on March 12, 2025. After inspection, I was asked to pay a repair fee of approximately $206 USD, which I paid in full by credit...

I purchased my Dyson Airwrap id from Dyson’s official website on November 29, 2024, for ₺20,000. On September 11, 2025, I had to send the device to service because the attachments were not staying in place. The service replaced the device and sent me a new one. However, on March 13, 2026, the replac...

I have been using a Dyson V8 vacuum cleaner and about a month ago a small part on the motor head, on the protective side, broke. As far as I understand, this piece is quite thin, and although I did not drop or hit the device, it broke on its own. Because of this breakage the head frequently detaches...

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On March 22, 2026, I purchased a Dyson V15 Detect™ Absolute (Prussian Blue/Copper) vacuum cleaner from Dyson with order number 910904237977. As we do with all delivered products, we recorded the unboxing process on video. Before even plugging the device in to charge, we noticed that we could not pro...

I have been using my Dyson V15 Detect vacuum for approximately 10 months, and as of last night, a serious issue has developed with the trigger mechanism. The trigger either feels loose or gets stuck, making it impossible to use the device properly. When I contacted Dyson customer service about this...

I purchased a Dyson V11 vacuum cleaner via Trendyol from Dyson’s official seller for approximately ₺25,000. I live in Konya, Turkey. Shortly after receiving the product, within just three days of use, the vacuum head broke on its own. After researching the issue, I saw that many users have reported ...

About 9 months ago, I bought a Dyson Big Ball Absolute 2 corded vacuum cleaner in Turkey through Hepsiburada from Dyson’s official online store. In March 2026, while vacuuming my carpet under completely normal conditions, the main floor head suddenly broke. This clearly indicates a defect in a relat...

On February 25, 2026, I purchased a cordless vacuum cleaner and a PH05 air purifier from the Dyson store in Ankara Kentpark. After bringing the products home and testing them, the vacuum cleaner worked without any issues, but the air purifier did not function at all. After contacting Dyson service,...

I received my Dyson Airwrap 2X device by delivery on March 11, 2026, and it was defective from the very first day. When I opened the box, I noticed that all of the attachments were scratched. In addition, while using the device, it suddenly stops while in my hair and does not restart immediately. Re...

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About one year after purchasing my Dyson V15 vacuum, I started experiencing an issue where the device would shut off on its own while in use. At first, this happened occasionally, but now it occurs almost every 25–30 seconds, and the device’s memory resets each time, making it impossible to use the ...

I purchased a Dyson V16 vacuum cleaner from a store in November, at the time when it was first released and there was no ongoing campaign. Today I saw that there is a current campaign for the same product and that two different pieces of equipment are being given as gifts with it. As someone who has...

I have been using a Dyson V12, purchased in Turkey in July 2023. Last week, the bellows component, which is a flexible and continuously moving part, lost its functionality. Considering the overall quality perception of the product and the expected level of durability, it is worrying from a user pers...

I purchased a Dyson Big Ball Absolute 2 vacuum cleaner from the Dyson store on Trendyol on 13.02.2026, and the product was delivered to me on 16.03.2026. On 17.03.2026, while using the device in a normal and careful way, the end of the telescopic connection pipe came off from its place and the vacuu...

I am experiencing a serious problem with the flexible/hinged attachment designed for cleaning under sofas, which I use with my Dyson V12 vacuum cleaner. This attachment has only been used for its intended purpose, that is, to clean hard-to-reach areas such as under the sofa. Despite the absence of a...

I purchased a Dyson Big Ball Absolute 2 vacuum cleaner from the Dyson store on Trendyol on 12.03.2026. During only the second time I used the device, the white part inside the pipe cracked and the pipe came off in my hand, which I find completely unacceptable for such a new and supposedly high-quali...

I purchased a spare part and a maintenance (care) package from Dyson’s website about a week ago. After my purchase, I contacted Dyson customer support via WhatsApp to ask how I should deliver my product for maintenance. During this conversation, I clearly stated that I did not want to send the produ...