Dyson

In May 2024, I purchased a Dyson Airwrap from your online store for $468, which I paid for by credit card. About one month after purchase, a problem occurred with the attachment of the device. When I contacted your support line, they acknowledged that the product was defective and informed me that a...

I have been using a Dyson V12 and for the last 15 days I have been experiencing a shutdown problem. Every time I turn the device on, it shuts down by itself after about 30 seconds, which makes it impossible to use the product properly. Because of this problem, I first contacted Dyson via video call....

On November 20, I delivered my Dyson V12 Detect Slim vacuum cleaner to an official Dyson service center due to a battery malfunction. I was informed that the product was covered under warranty and that no fee would be charged for this repair. According to Dyson’s warranty terms, the faulty part is s...

I purchased a Dyson Airwrap from Dyson Online Türkiye, and since November 7, my device has been sent to authorized service three separate times for the same Bluetooth connection problem, yet the issue still has not been resolved. Each time, I received a different explanation. On one occasion, I was ...

I purchased a Dyson V16 Piston Animal Submarine from the official Dyson online store and received the package on 30 November. Despite the product name and my clear expectation, the Submarine attachment was not included in the box. My order number is 910903024393. After realizing that the Submarine p...

I am writing regarding the problem I experienced with my Dyson Gen5 device and the related technical service process in Turkey. On November 20, 2025, our Dyson Gen5 with warranty code 200000904766891 and part number 151102439 was picked up from our home by the courier company and sent to the technic...

I purchased a Dyson PH05 Purifier from Dyson’s Forum İstanbul AVM store for 28,99 k on 30.11.2025 under the name RAGIP **ANLI MAL** M**AV*RL*K. From the very first moment I started using the device, it has been giving a constant error stating that the water tank is not attached, even though the tank...

On 28/11/2025, I purchased a PH05 Dyson Humidify air purifier from Dyson’s official online store, paid by credit card. The product was delivered to my address in Şişli, Istanbul. When I opened the box, neither the remote control nor the power/charging cable was included. I immediately called Dyson ...

I purchased my Dyson V8 cordless vacuum cleaner in April 2023. Before three years had even been completed, the device started to malfunction, and for the last one and a half years, I have not been able to use it properly. When I use the vacuum on carpets, the brush head sometimes stops, then starts ...

My husband purchased a Dyson Airwrap as a birthday gift for me via MediaMarkt’s online store between 1–8 November. Despite the product description, the filter cleaning attachment that should have been included in the box was not delivered. Our order number is 281583591 and the product number is 1243...

On 8 November I purchased a Dyson Airwrap hair styling and drying set in the Prussian blue/Bright copper colour from the Dyson store. I had actually gone to the store to buy the Amber Silk colour. At that time, the Amber Silk version only came with a comb as a gift, while the Prussian blue set inclu...

I have been having problems with my Dyson V15 Detect vacuum cleaner for a long time. Because of these ongoing issues, I sent the device to service on 20 November from. After staying in service for about 15 days, the vacuum was returned to me, but this time it did not work at all. In other words, the...

Today I visited the Dyson service regarding the loss of suction power in my Dyson V15 device. During my visit, the behavior of the staff member I encountered, Ms. H***, was extremely disappointing. Ms. H*** did not answer the questions I asked about my device and the service process, did not make ey...

I have been using a Dyson V8 vacuum cleaner, which I regularly clean and maintain. However, starting today, the device began to make intermittent sounds and stopped vacuuming properly. Even though I keep pressing the power button, it constantly cuts out and I am now unable to use it at all. A short ...

I purchased a Dyson Airwrap from Dyson's official store on Saturday, under the same price and style conditions as shown on Dyson's own website. On the product page, it was clearly indicated that the product would come with a travel bag, hair clips and a brush. However, when my order was delivered, o...

I purchased a Dyson V15 Submarine vacuum cleaner from the Dyson Store in September 2025. Although I have used the product for only about one month, the original head of the vacuum broke and stopped rotating. When we contacted the call center, we were informed that this original head was not in stock...

I purchased my Dyson VS8 product in 2021 from Aqua Florya. The part with the model code YH5-EU-NHM47552A has now malfunctioned for the second time, and I am extremely dissatisfied with this repeated problem and Dyson’s approach to the issue. Last year, the same part broke and Dyson replaced it free ...

I have been experiencing serious power and filter problems with my Dyson V11 cordless vacuum cleaner since 10 October 2025. The device shuts down by itself while in use and its performance has significantly decreased, preventing me from cleaning my home properly. Because of this, I sent my Dyson V11...

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My cousin and I purchased the Dyson Airstrait hair straightener together about five months ago in Istanbul. I used the product for the first time and set the temperature specifically to 140°C, double-checking the setting before straightening my hair. However, despite the product’s claim that it stra...

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I have been experiencing a long-standing malfunction with the tapered attachment of my Dyson Airwrap. The tapered barrel never performs a proper curl, and the wrapping process does not work as it should. In addition, when the tapered attachment is in use, the machine makes an abnormal, unusual sound...

I sent my Dyson V12 cordless vacuum to service before my warranty expired due to an issue I was experiencing. When I received the device back after the service process, I noticed that the rubber pieces on the body had come out of place. It is not possible for these rubber parts to be removed this wa...