I purchased a Chery Tiggo 7 Pro from İstanbul Aceavto bayii, and since the first day I bought the vehicle, I have been experiencing a loosening problem in the leather upholstery of the seats. The loosening that initially started in the driver’s seat appeared shortly after I started using the car, an...
I purchased a Chery Tiggo 7 Pro Excellent 2024 from Istanbul Ace Avto dealer in July 2024 and I have been experiencing several software-related problems from the very first day. Despite one software update at the authorized service, these issues still continue and seriously affect my satisfaction an...
I took my Chery Tiggo 8 Pro 1.6 TDGI vehicle to Chery Van Berk authorized service in Van today for its 10,000 km maintenance. At the service, I was told that the engine of my vehicle was out of warranty and that my warranty right was terminated on the grounds that I exceeded the maintenance period b...
I am the owner of a 2023 model Chery Tiggo 8 Pro Excellent with license plate 34 GRS 0** and chassis number LVTDB21B8PD170471. I am reporting a serious engine failure and the incorrect and incomplete guidance I received from Chery authorized services Atmo and Tan Oto, which caused my vehicle to be c...
I experienced a color distortion in the “Omoda” logo light projected onto the ground from the underside of the mirrors on my Chery Omoda 5. Normally, this lighting appears white on both sides, but the right side started turning purple. Some time after this issue appeared, my wife accidentally scrape...
I am the owner of a Chery Omada 5 Excellent, and on December 7, 2025, while driving on the Izmir–Torbalı highway in Izmir, Turkey, the sunroof glass of my vehicle suddenly shattered. The weather was clear, my speed was around 130 km/h as appropriate for highway conditions, and there were no vehicles...
I purchased my Chery Tiggo 8 Pro from Chery in November 2023 and I have been experiencing a transmission problem since the first day I bought the vehicle. The auto‑hold leaves the vehicle at 1800 rpm and because of this the car takes off by jumping forward. I reported this situation to the service, ...
When I took my car, which I bought from Chery Turkey, to the authorized service center for its 5,000 km service, I complained about a creaking noise coming from my driver's seat. The service team was very helpful, tightening the screws and lubricating the driver's seat, and returning my car. Upon re...
On Thursday, October 30, I called the Konya Atsanlar Chery dealership about the Tiggo 7 Pro Max. While every other dealership I contacted said that November stock and prices were not yet available, this one claimed they had received seven vehicles, all of which were sold before arrival. They later c...
"They took my vehicle by sending a replacement car, repaired it, and brought it back. I thank the brand for their attention."
"Hello, With the support of Chery customer service, changes were made regarding the multimedia. Thanks to their support, we were able to resolve this process in a healthy way. In addition to thanking everyone who called from Chery customer service, I would especially like to thank Ms. Funda for her particular attention to the issue. I have my wedding this week, and since the car’s camera was not working, I was planning to rent a car. Thanks to Ms. Funda and the Chery team, I no longer need to do that. I thank them again. I hope we do not encounter the same problems again. Thank you."
I purchased my Chery Omoda 5 about 15 months ago, and since day one I have been experiencing continuous issues with the multimedia system. In particul...
I have not been able to use my Chery Tiggo 8 Pro Max since April due to an air conditioning failure. The AC does not perform its cooling function. The problem first appeared in April, and I took the car twice to the authorized service center in Uşak. The second time, they told me the issue had been ...
I own a 2024 Chery Tiggo 8 Pro, and since the day I bought it, there has been a constant noise coming from the rear brakes. When I first noticed the issue, I took the car to the authorized Chery Kaya service center. They only sprayed the brake pads and sent me on my way, but the problem continued. A...
I have been experiencing a serious issue with my Chery Tiggo 8 Pro for about 3 weeks, and it has been getting worse over time. The radio does not work, the screen completely shuts off, and the speedometer and gear indicator get stuck. These problems keep recurring and are severely affecting the usab...
"Thank you"
"They were highly attentive and interested in the matter, they sincerely wanted to help and did so. I thank them for their sincere approach."
I have been experiencing serious problems with the keyless entry and range on my Chery Pro Max 8 since May 2025. Unlike my older cars, where the doors...
I own a 2024 Chery Tiggo 8 Pro Max, and despite the car not even being one year old, the front headlights have developed serious cracks and deformations. This issue is clearly the result of a manufacturing defect. However, the authorized Adana Tekbaş service center stated, without providing any just...
I have been driving my Chery Tiggo 8 Pro for 6 months, and today in Ankara, while driving, the panoramic sunroof suddenly exploded without any external impact. This incident not only put my safety at serious risk but also caused significant stress and inconvenience. After the event, I immediately c...
I own a 2023 Chery Tiggo 7 Pro, which I purchased at 14,000 km and now has 23,000 km. Since the day I bought the vehicle, I have been experiencing a serious issue: when starting the car on an incline and shifting into reverse, the transmission produces a strong jolt/jerk. To address this, I brought...
I own a Chery Omoda 5, and the infotainment screen frequently malfunctions. Sometimes it appears as if it will turn on, but then it fails. At times it takes 10 minutes after starting the car, other times 30 minutes, before the screen even loads. Because of this, I cannot properly use Bluetooth to co...
I own a 2023 Chery Omoda 5 Excellent, and about three months ago, cracks started appearing on the rear tail light without any external damage or impact. Over time, the cracks have only gotten worse. My car is not even two years old and still has three years left on its five-year warranty. From what ...
Chery OMODA 5 frequently experiences Bluetooth and Apple CarPlay disconnections, and reconnection does not work until the vehicle is restarted. While driving, there is also a loss of throttle response, causing the vehicle to stop accelerating. The Start-Stop system fails to function consistently, so...
I purchased my Chery Tiggo 7 Pro Max in December 2024, and ever since passing 50 km/h, I have noticed a loud humming noise and steering wheel vibration during braking. The shaking is clearly felt inside the car whenever the brakes are applied. I first reported this issue during the 5,000 km mainten...
