I purchased a Reader S71 smartphone from the Reader store located in Zafer Plaza Shopping Mall in Bursa, and I also purc...hased insurance coverage for the device. Shortly afterward, the phone began experiencing serious malfunctions; it overheats excessively, the fingerprint reader does not work, it re
On 24.05.2026, I purchased a Reeder Reefit smart ring from the Reeder store located in the Vega Shopping Mall in Yalova.... While buying the product, the staff had me try on the display ring and told me that the size fit my finger. Based on this information and their assurance, I completed the purchase
I purchased my Reeder S19 Max L 128 GB phone on December 19, 2024. The device has never been dropped or impacted in any ...way, and there is no visible damage such as cracks or scratches. However, after about one year of use, the screen glass suddenly separated from the body, and the phone stopped work
The screen on my Reeder S71 device keeps freezing on its own and becomes completely unresponsive. I cannot exit whatever... screen it freezes on. Locking and unlocking the screen does not fix the issue. The only temporary solution is turning the device off and restarting it, but after a short time the
I purchased the Reeder S19 Max Pro on February 13, 2026, and the battery started draining extremely fast the very same d...ay. Even though the phone is only one day old, it has not been charging for the past four hours. It is practically unusable. Despite this, I was told that the phone cannot be retu
I have been using a Reeder phone for about 1 year, and after this period, the battery of the device became swollen. This... situation worries me in terms of both safety and usability, and I can no longer use the phone comfortably. When I contacted the service, I was told that the battery swelled becaus
I have been using a Reeder S19 Max 128 GB 4 GB RAM phone for about 3 years, and I have been experiencing serious problem...s with the device for a while. There are constant issues with the sound, the network connection is unstable and problematic, and the camera performance has deteriorated noticeably.
I purchased a smart kids’ watch from Reeder with my order number 1482. Since 09.11.2025, the product has been lost in sh...ipping, and it has neither been delivered to me nor has my refund been issued. No invoice for the product was provided to me either. I sent multiple emails and tried to get support
I bought a Reeder brand television, and after two months, the screen slowly started to show lines and then completely st...opped working. I called the Izmir Novada Menemen store where I purchased it, and they said they would open a service request for me. Later, the service center contacted me and said
On 12.11.2023, we purchased an S23 Pro Max phone from the 212 shopping mall in Bağcılar, Istanbul. When the screen broke..., I went to the store on 30.06.2024 and said I wanted to send it for repair. However, I was told that if I paid an additional ₺3,800, they would give me an upgraded model, the S19
On January 20, 2025, I purchased an S23 Pro Max model phone from the Vega Eskişehir Reeder store. I experienced an issue... where I could not hear the other party during calls. Since my device was still under warranty, I visited the store on August 6, 2025. I was informed that the same model was not av
I sent my Reeder S19 Max device to warranty service twice due to a shutdown problem. The first time, I was asked to pay ...a fee, but after posting on Xolvie, my device was replaced free of charge. However, the new device started having the same issue on the very first day I received it, which makes me
On Sunday, August 10, I purchased a Batteree model phone charging kit from the Reeder store at Kares AVM in Karabük city... center. At the time of purchase, I couldn’t test the wireless power bank inside the package because it had no charge, nor could I test the charging adapter. After charging the pro
The employees and officials of Reeder never show any concern when you face a problem. They stand by you only until the p...roduct is sold, after that you are left on your own. I even tried to reach them multiple times through customer service, but my calls and messages were ignored. This shows that the
I bought 2 Reeder brand phones. They both malfunctioned, were replaced, but the replacements were also faulty. I took th...e matter to court, and a refund was ordered. However, even though 2 months have passed, I still have not received my refund. When I contact them, they just say, “The legal departme
I bought the Reeder S23 Pro 256 GB after years of using Apple products. The major reason was that my phone was stolen an...d I wanted a cheaper choice. I thought it would cover my fundamental needs, but I rapidly learned that I had made the wrong choice. The phone had big problems from the start: the n
After the most recent software update, my phone completely stopped recording videos. When I contacted the company about ...the issue, they admitted they were aware of the problem and told me that a new update would be released by the weekend to fix it. That was nearly a month ago, and there has been no
Years ago, I chose Reeder phones for my entire family due to the brand's local entrepreneurial roots. This decision, unf...ortunately, led to a string of persistent issues that have severely eroded my trust in the brand. My first Reeder S19 Max experienced critical malfunctions within a month – it woul
My P13 Blue Max Lite model phone, which I bought from Reeder, has an issue where the sound cuts in and out from both the... receiver and speaker, making it impossible to make phone calls. Because of this problem, I took my phone—still under warranty—to the Reeder authorized service center. However, the
Buying a Reeder is regrettable I bought a Reeder brand phone for my mother. After about a week, the numbers started to d...elete by themselves. When I took it to the seller, they replaced it with a new phone. Actually, I should have understood there. When I reloaded the new phone and gave it to my moth
I sent my Reeder device in for warranty service two months ago, and I still haven't heard anything back. I’m completely ...in the dark about whether the device has been lost, stolen, or is still under inspection—there’s been zero communication. I’ve reached out to the service center several times, but
I bought a Reeder phone and was told it would arrive in one week, but it’s been six weeks and still nothing. It was the ...S71 and S23 models, and there’s no contact person to reach—neither the store nor customer service is responsive, and the brand clearly doesn’t care about its customers. I’ve sent m
I am filing a complaint about Reeder for not standing behind their brand or their devices. We purchased the S19 model ph...one a year ago for my father. Due to the phone’s inability to receive any network signal in our hometown, we visited the store located inside Samsun Vefa AVM. There, we exchanged t
I bought the Reeder S23 Pro Max 1 TB device, but I’ve regretted it thousands of times. First of all, there’s a charging ...issue—it takes more than 5 hours to fully charge. Secondly, only a charging cable came in the box, even though they told me I would receive the charging adapter as well. Months hav
