I purchased my Chery Tiggo 7 Pro Max in December 2024, and ever since passing 50 km/h, I have noticed a loud humming noise and steering wheel vibration during braking. The shaking is clearly felt inside the car whenever the brakes are applied.
I first reported this issue during the 5,000 km maintenance, but was told it was not a serious problem. Today, at my 15,000 km service at Istanbul Yenibosna Chery Park, I raised the issue again. During a test drive, the problem was confirmed by the service team. However, instead of resolving it under warranty, I was told that the brake discs are not covered, and I would need to pay ₺25,500 for replacement.
I want to emphasize that I always drive carefully, avoid harsh braking, and my car has never been in an accident. For brake discs to warp or fail so early at only 15,000 km is unacceptable and points to a clear manufacturing defect. My vehicle is still under warranty, yet I am being denied coverage for one of the most critical safety components.
Brakes are a vital safety feature, and this defect directly compromises both my safety and that of my family. I demand that Chery cover the brake disc replacement under warranty and take responsibility for what is clearly a defect.
We bought our Chery Tiggo 7 Pro Max brand new from Chery Incar Kayseri just 5 months ago. During our first long-distance trip, at only 4015 km, we noticed vibrations and a loud humming noise coming from the brakes while descending a hill. We immediately booked a service appointment. At the service ...
To Chery Türkiye Representatives, I purchased a 2024 Chery Tiggo 7 Pro Max brand new. However, before even reaching 7500 km, I began hearing an irritating screeching or rubbing noise from the brake discs or pads, especially at speeds over 100 km/h. I took the car in for a test drive with an authori...
I bought a Chery Tiggo 7 Pro Max and was actually very happy with it at first. But at just 3,000 km, I started to experience vibrations and a loud humming noise whenever I braked at speeds around 80 km/h. I figured I’d wait for the 5,000 km service, but the issue kept getting worse. So, I scheduled...
I own a 2024 Chery Tiggo 8 Pro, and since the day I bought it, there has been a constant noise coming from the rear brakes. When I first noticed the issue, I took the car to the authorized Chery Kaya service center. They only sprayed the brake pads and sent me on my way, but the problem continued. A...
I bought a brand-new 2024 Chery Tiggo 7 ProMax in December, and I’m already facing serious brake issues. After only 4,000–5,000 kilometers, the brake discs started to go bad. Now, at just 5,150 km, the car vibrates heavily every time I press the brake pedal. This is extremely frustrating and unaccep...
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