Carrefoursa Online cancels orders for no apparent reason, and I'm learning about it through the system. They cancel products that are in stock at their whim, without any reason, and their customer service representatives don't even bother with any of your issues. There's no after-sales support whats...
On Wednesday, April 9, I purchased a water heater (thermosyphon) from CarrefourSA via the Hepsiburada website. According to the standard delivery terms, the product was supposed to be shipped on April 10 and estimated to reach me by April 11. However, the item still has not been dispatched. I contac...
I purchased a [gift code / digital product] from Carrefoursa, which was deactivated from online use without any prior notice or explanation. I received no warning via email, SMS, or on their website informing me that the code would no longer be usable. When I contacted customer service, I was told t...
There are issues with uneven backlighting and shadowing on the television purchased from CarrefourSA, which I believe are caused by the LED bars. I contacted Samsung regarding this issue and requested support. However, I was informed that no free support could be provided as the warranty period has ...
I purchased a filter coffee machine from CarrefourSA’s online store as a birthday gift, but unfortunately, I received a broken machine. I reached out to customer service right away, and they promised that someone would come to collect the defective product and provide a replacement. I had high expec...
I redeemed my points on Ipsos iSay for a ₺250 CarrefourSA reward, expecting to use it for shopping. However, when I went to CarrefourSA, the staff had no idea how to process the code. They claimed it should start with "62", but the code I received didn’t match this format. Ipsos iSay also provided ...
As an 11-year faithful consumer of CarrefourSA, specifically the Burhaniye İskele shop in Balıkesir, I recently made a purchase of ₺9,000. Among the products, I purchased beer. Today, I went to the store to return the beer bottles for a deposit refund. I was welcomed by an employee named R****, who ...
I bought a CarrefourSA Turkey eGift card with my Microsoft Rewards points, hoping to use it for online purchases. Unfortunately, it was sent in a format that can only be used at local stores - an SMS-email PDF. Even though I brought up the issue, Microsoft refused to make any changes and instead adv...
"You can inquire about the applicable pricing for every type and color of Magico drinks by calling the branches for more information."
On February 6th, I bought 2 Magico drinks from the branch located in İzmir Bornova 4th Industrial Site. Instead of the regular price of 200 ₺, I manag...
The iPhone 12, 128GB in green, which I purchased using my credit card from www.carrefoursa.com on January 5, 2024, at 23:58, was dispatched through Hepsijet company on January 6, 2024. I received an SMS notification on January 8, 2024, at 10:27, stating that the product was dispatched. However, at 1...
tried out the CarrefourSA Mobile app for some online shopping, it's been the weirdest three days, and my expected delivery is nowhere in sight. I'm sitting at home, feeling like a victim of this ordeal, and to make matters worse, my grievances remain unattended to. The individuals I've tried to comm...
On October 4th, I placed an order for over 221 TL worth of items from Carrefour SA, primarily pet shop products. I got an email confirming my order. A...
Our trust in LG has been severely tested! We purchased an LG OLED 55CS6LA model TV from the Bursa Nilüfer Teknosa Carrefoursa Branch just two months ago, and it broke down. The authorized service confirmed that the product was faulty and prepared a replacement report. However, Teknosa Carrefoursa Br...
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