tried out the CarrefourSA Mobile app for some online shopping, it's been the weirdest three days, and my expected delivery is nowhere in sight. I'm sitting at home, feeling like a victim of this ordeal, and to make matters worse, my grievances remain unattended to. The individuals I've tried to communicate with for assistance seem to be providing no real solutions. The concept of customer satisfaction appears to be a foreign one in this scenario, it's like they've never heard of it...This lack of responsiveness and service is definitely not in line with what one would expect from a reputable company like CarrefourSA.
I purchased a filter coffee machine from CarrefourSA’s online store as a birthday gift, but unfortunately, I received a broken machine. I reached out to customer service right away, and they promised that someone would come to collect the defective product and provide a replacement. I had high expec...
I placed an order from Carrefour by selecting products listed as in stock. The next evening, while checking my emails close to the delivery time by chance, I saw an email stating that my order had been canceled. If Carrefour cannot build a website or app capable of reserving items for customers who ...
I put in an order with Carrefour SA, but they canceled it almost 19 hours later, saying they couldn't get the goods. What bothers me the most is that they still had the same goods for sale on their website at 9 p.m. that same night. The thing I ordered was sold to someone else after it was supposed ...
I ordered a Jwin touch-sensitive keyboard (org) from the Carrefour SA website and waited for the delivery. However, I received an email saying that my order had been canceled. When I logged into my app account, the first screen said that my order would be delivered within 5 days. But when I clicked...
On December 27, 2024, at 12:00 PM, I placed an online order with Carrefour (Order No: 185956398) expecting same-day delivery. However, the order was not delivered, and despite creating multiple complaint records, no one has resolved the issue. Today, the system falsely shows the order as delivered,...
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