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Ipsos iSay

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Ipsos iSay

Complaints

21 complaints
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Please Resolve This Issue

5

I have an account on the Ipsos i-Say website where I have accumulated 1274 points. For the past two months, when I try t...

Ipsos iSay Repeatedly Cancels My Earned A101 Gift Cards Without Explanation

About a month ago, I downloaded the Ipsos iSay app and started spending nearly half my daily free time grinding through ...

I Keep Getting a Login Error on Ipsosisay and Cannot Access My Account

67

I have been unable to access my Ipsosisay account via the mobile app because I constantly receive an “Error while signin...

Ipsos i-Say Shut Down My Accounts and Withheld My Points

December 12, 2025 4:49 PM44

My Ipsos i-Say account associated with the email address e*******@gmail.com**, which I had been using for a long time, w...

Unauthorized Ipsos i-Say and Toluna Accounts Created Using My Personal Data

November 30, 2025 4:16 PM40

Today, I discovered that accounts were created in my name on Ipsos i-Say and Toluna without my knowledge or consent. The...

I Report Ipsos iSay Amazon Gift Card Code Not Working On My Account

August 25, 2025 7:21 PM127

On August 25, 2025, I redeemed my survey points on Ipsos iSay for an Amazon gift card. However, when I attempted to use ...

Amazon Gift Card From Ipsos Isay Showed Invalid Code After Redemption

August 11, 2025 2:22 PM69

On 09.08.2025, I redeemed 263 points on Ipsos Isay to receive a gift card for use on Amazon Turkey, and the code was sen...

Ipsos iSay and Carrefour Gift Card Codes Missing From Email PDF

July 7, 2025 4:22 AM70

I won a ₺250 gift card from Ipsos iSay, but I need to have the code. When it was sent by email, the PDF file did not dis...

Ipsos iSay Won’t Accept My Email—Can’t Register for Days

March 18, 2025 12:44 AM132

I’ve been trying to register on Ipsos iSay for days, but the system keeps rejecting my email address, even though it’s t...

Ipsos iSay Carrefour Gift Card Code Not Visible – Unable to Use

February 3, 2025 11:35 AM104

Hello, I recently redeemed a ₺250 Carrefour gift card through Ipsos iSay, but I am unable to use it. The issue is with t...

Ipsos iSay Gift Vouchers Not Converting to Codes – No Customer Support

February 1, 2025 12:08 AM130

I redeemed two gift vouchers through Ipsos iSay, but I cannot convert them into usable codes. The link they provided doe...

Ipsos iSay Hardly Provides Surveys & Fails to Reward Completed Ones

January 24, 2025 12:06 PM202

I completed all my profile information on Ipsos iSay, yet in three weeks, I received only two surveys. The first one clo...

Ipsos iSay Reward Code Doesn’t Work—No Guidance

December 24, 2024 3:46 PM97

I redeemed my points on Ipsos iSay for a ₺250 CarrefourSA reward, expecting to use it for shopping. However, when I went...

Ipsos iSay Cuts Points Before Survey Ends—Wasting My Time

December 13, 2024 12:05 PM154

Ipsos iSay offers surveys, promising 65 points, but just before completing them, the system suddenly reduces the reward ...

Ipsos iSay Blocked Me Right After Registration

December 10, 2024 8:10 PM268

I just signed up for Ipsos iSay, but as soon as I completed my registration, I received an unexpected notification (as s...

Ipsos iSay Not Sending My ₺250 Carrefour Gift Code

November 28, 2024 11:55 PM145

I redeemed ₺250 worth of Carrefour gift points through Ipsos iSay, but I can’t access them. Despite sending multiple ema...

Ipsos iSay Won’t Let Me Redeem My Points After Completing Surveys

November 17, 2024 9:42 AM180

I spent a long time completing surveys on Ipsos iSay, only to find out that I can’t even use my points! The app keeps se...

Ipsos iSay Won’t Let Me Redeem My Points After Completing Surveys

Unexpected Ipsos iSay Verification Codes Sent to My Phone While I Was Asleep

November 17, 2024 8:45 AM117

On November 17 at 04:08 AM, I received two Ipsos iSay verification codes on my phone while I was asleep. I have never si...

Ipsos iSay Won’t Let Me Delete My Account—Privacy Concern

October 25, 2024 7:58 PM201

I signed up for Ipsos iSay to take surveys and earn money, but after reading feedback from other users, I realized it mi...

Brand Overview: Ipsos iSay

Ipsos iSay is a global online survey and market research community supported by Ipsos, a major international market research company. Members participate in surveys, product testing, live studies, and other research activities in exchange for points that can be redeemed for rewards. Ipsos iSay operates across more than 50 countries and has millions of members.

Contact Info

Customer Support: Ipsos iSay provides member support through its online Help Center and contact form.

Industry and Operations

Ipsos iSay operates in the market research, consumer insights, and paid online survey industry. Members provide opinions and feedback through research studies, while earned points can be exchanged for available rewards.

  • Paid online surveys
  • Consumer and market research studies
  • Product testing
  • Live interactive studies
  • Special research communities
  • Referral programs and additional earning opportunities
  • Points-based rewards
  • Electronic gift cards
  • Prepaid cards and money-transfer rewards in eligible markets
  • Charitable donation options

User Sentiment

User feedback is mixed, with common concerns involving survey qualification, missing points, account access, reward redemption, verification, and technical problems. Ipsos iSay states that some surveys may end early because participants do not meet the study criteria or because the required demographic quota has already been reached.

  • Being screened out or disqualified from surveys
  • Surveys ending before completion
  • Missing or delayed survey points
  • Technical problems accessing surveys
  • Reward redemption and delivery issues
  • Problems receiving electronic gift cards
  • Account suspension, verification, or access concerns
  • Limited survey availability
  • Points or reward balance discrepancies
  • Customer support response delays

Share Your Experience

If you have experienced a problem with Ipsos iSay, you can share your complaint or experience on Xolvie to help other users understand common survey, points, reward, account, and customer support issues.