On September 11, 2024, I rented a car online from Budget, and during the rental process a deposit of €360.41 was charged. However, even after nearly a year, this deposit has not been refunded to me. I have contract number 137783505 related to the rental. I have contacted Budget customer service multiple times, but since the rental was in Montenegro, they only forwarded replies from the local office. Those replies contained no explanation other than “the customer signed and we collected,” without providing any reason why the deposit was not refunded. At no point was I given a valid justification. This was my first time renting a car, and it is extremely disappointing to encounter such an issue. I request the immediate refund of my deposit.
I rented a car from Budget at the Montenegro Airport, and they blocked a deposit amount on my credit card at the time of rental. I was told this amount would be refunded to my account within 30 days. However, that promise was not kept — my money was not returned. I reached out to customer service m...
I rented a car from Budget in Podgorica, Montenegro under contract number 137795895, and I’m extremely disappointed with how the situation was handled. Despite paying for additional insurance coverage, Budget refused to return my €400 deposit over a completely minor issue. The vehicle I was given h...
On August 15, 2014, I rented a car from Budget at Podgorica Airport in Montenegro. It’s been 28 days, and the ₺10,057.98 deposit I paid still hasn’t been refunded. I’ve tried reaching out to Budget, but I haven’t been able to get in contact with anyone who can help. This delay is unacceptable, and I...
I rented a car from Budget at Ostrava Airport on 03.08.2024, and they took a deposit of 20,000 CZK (€800). When I returned the car, they assured me the deposit would be refunded within a few days. It’s now 17.08.2024, and I still haven’t received the refund. Budget is claiming that the bank is holdi...
In August 2024, I rented a car through Booking.com for my trip to Lesbos. I returned the vehicle on time, with no damage, a full tank of fuel, and all conditions met. However, the €350 deposit taken at the start of the rental has not been refunded. I have contacted Booking.com’s customer support mu...
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