Hello, between August 20 and September 1, I rented a car from Avis Budget at Zurich Airport. When I went to pick up the car, they asked for a deposit. I wanted to pay in cash, but they refused. Then I tried to pay with my virtual credit cards, but they did not accept those either. They said it had to be a physical credit card. I then attempted to pay with an additional card issued for my spouse, but they rejected that too, saying the card had to be in my own name. They refused all the cards I had. I asked them to cancel the reservation, and they said they did, but in fact, they had not canceled it. I really do not understand why they behaved this way. Because of their actions, I also had to cancel my trip to Italy. As a result, I had to pay both for the car and for the hotel in Italy.
On 05.04.2025, I rented a Seat Ibiza FR car for 4 days from Avis Germany Düsseldorf airport. They charged €258 car rental fee and €200 deposit fee. I returned the car without any problems on 09.04.2025. The Avis employee told me that the €200 deposit I paid would be refunded within 3 days at the lat...
On May 22, 2024, I rented a car from Avis in Montpellier, France. When I went to pick up the car, the person there mentioned that the car had some damage, which was documented in the email I received, and handed me the keys, saying I could start using the car directly from the underground parking ac...
AVIS charged €2,200.26 from my bank account almost 5 months after I returned a rental car, citing a scratch, even though the car was fully insured to cover all damages. I rented the car on March 12, 2025, and returned it on March 29, 2025. The day before returning it, I accidentally scratched the ca...
I rented a car through Budget (confirmation number: 09138249TR1) via booking.com for a trip to Lesbos, Greece, from September 21-25, 2024. Upon picking up the car at the Avis office representing Budget on September 21, I paid a 200 EUR deposit, with a receipt provided. After returning the car in per...
On June 17, 2024, I rented a vehicle from Avis in Dubai and returned it on June 20. They charged me a deposit of 3,000 dirhams, which is approximately ₺26,850. However, more than 20 business days have passed, and I still have not received my refund. I discovered online that Avis at Dubai Airport has...
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