On 28.07.2025, I rented a car through Booking from the Budget office in Vienna. During the rental, €214 was charged to my credit card as a deposit. I returned the car without any issues, and no damage or extra charges were reported. However, despite the time that has passed, my deposit has not been refunded. I have contacted customer service multiple times regarding this matter, and although they said they were looking into it, no solution was provided and the refund has not been processed. My reservation number is 668251786. I request that my deposit be refunded to my credit card as soon as possible.
On September 11, 2024, I rented a car online from Budget, and during the rental process a deposit of €360.41 was charged. However, even after nearly a year, this deposit has not been refunded to me. I have contract number 137783505 related to the rental. I have contacted Budget customer service mult...
I rented a car from Budget at Ostrava Airport on 03.08.2024, and they took a deposit of 20,000 CZK (€800). When I returned the car, they assured me the deposit would be refunded within a few days. It’s now 17.08.2024, and I still haven’t received the refund. Budget is claiming that the bank is holdi...
On June 4, 2025, I rented a car from Budget at Dubai Airport through Booking. A deposit of 2,550 AED was charged to my credit card, and I returned the car on June 7. I was told that the deposit would be refunded within two weeks, but today is July 16 and my deposit still has not been returned. Despi...
As confirmed by the booking receipt dated 17/06/2024, I made a 7-day car rental reservation through Booking.com with reservation number 765494310. The rental was to pick up the car at Berlin Airport and return it at Frankfurt Airport. I paid €396.35 excluding insurance, €150 for insurance, and a €30...
I rented a car through Booking.com from Enterprise at Munich Airport. During the rental process, €250 was taken from my credit card as a deposit, and I was informed that the amount was only blocked and would be refunded after the vehicle was returned. I returned the car on July 2 without any issues....
Comments