I rented a Jeep Compass from Budget in Italy for 4 days. When I returned the car, there were no issues, and photos were taken at the time of drop-off. However, after the return, I was charged €367 on the grounds that there was a problem with the trunk. Yet, when I handed the car back, there was no damage or problem at all. I contacted Budget customer service about this, and they said they would investigate and get back to me, but so far I have received no response. I request that this unfairly charged amount be refunded and that my grievance be resolved.
I rented a car from Budget in Podgorica, Montenegro under contract number 137795895, and I’m extremely disappointed with how the situation was handled. Despite paying for additional insurance coverage, Budget refused to return my €400 deposit over a completely minor issue. The vehicle I was given h...
I rented a car from Budget's Bologna office with booking number E896955371. I made an online reservation and paid €205.06, which included full protection. However, after returning the vehicle, I was shocked to receive a final invoice of €467.41 without any justification or explanation. I contacted B...
I rented a car from Budget at Milan Malpensa Airport on July 25th. Upon delivery, I was insistently told to get insurance, but I declined. I took the car and completed my vacation. Even though I returned it without any problems, they took photos of the trunk from a distance and noted that it was dam...
Between June 3-12, I rented a car from Budget at Sarajevo Airport. While parking, I lightly scraped the rear bumper, causing a minor scratch. Despite the small damage, Budget charged me €400, which I find to be an unreasonable deduction. The actual repair cost couldn’t be more than €100 at most. I e...
About 5–6 months ago, I rented a car from Budget in Dubai and paid around ₺8,000 for the rental. When I returned the vehicle, I also paid an additional ₺6,000 or so to cover parking and penalty fees, which I was told closed out my entire rental. The car was returned without damage, and everything se...
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