I purchased a Dyson Airwrap Co-anda2x™ hair styling and drying set five days ago. From the very first use, the device runs for a short while, then a red light starts flashing and it shuts itself down by going into protection mode. This issue has occurred every single time I have used the device, so I have not been able to use the product properly since the day I bought it. After the problem started, I contacted the seller/Dyson and was told to send the product to the service center. I sent the device to the authorized service, but they stated that they did not encounter any such problem. However, I have videos clearly showing the red light flashing and the device shutting down during use, so the issue is obvious and continues. Because a brand-new and expensive product is malfunctioning from the first day and I cannot use it efficiently, I request that my Dyson Airwrap Co-anda2x™ set be replaced with a new, fault-free product. I kindly ask for my complaint to be evaluated based on the video evidence I have and for the product change to be carried out as soon as possible.
I purchased my Dyson Airwrap hair styler from a Dyson store on September 27, 2025, and it started having problems within the first few weeks. When I turn the device on, a red light flashes on the filter section, and the unit doesn’t work at all. I sent it to the service center, where I was told the ...
Hello, I purchased a Dyson Airwrap hair styler in September 2020. Despite regularly cleaning and maintaining the filter, the device initially started overheating and shutting off after about half an hour of use. Recently, it has been shutting off within 5 minutes. When I called Dyson, I was directed...
I bought the Dyson V11 vacuum and the Dyson Airwrap hair styling set from the official website. When the products arrived, I tried the Airwrap, but the indicator kept flashing. It seemed normal to me. Then I attached the smoothing brush, turned on the device, and it automatically turned off after fi...
I purchased my Dyson Airwrap about a year ago from the Dyson store in Adana, and it is still under warranty. A few months ago, the device began shutting off on its own. The problem worsened over time, so in July, I sent it to the service center for repair. A week later, it was returned with a report...
Three days ago, I bought a Dyson Airwrap hair styler from Teknosa. I tried it the same day it arrived, and when I tried to dry my hair for the second time today, it stopped working after 2 minutes and turned on the red light. When I investigated it, it stated that the filter needed to be cleaned (ho...
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