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Resolved
Booking.com’s Full Protection Rejected by Europcar – Refund Request for Extra Charges
Hacı
March 06, 2025 12:15 pm
23"The issue was resolved and a refund was made."
Budget Krakow Airport Wrongly Charged for Renault 308 Despite Protection Package
Ufuk
August 06, 2025 10:44 pm
5
On 20.06.2025, I rented a Renault 308 from Budget Car Rental at Krakow Airport in Poland. My reservation number is 655202***. During the rental, I also purchased an additional protection package. After returning the vehicle, I was charged ₺33,000 for damage that was not related to me. However, I have photos proving that there was no defect when I returned the car. Despite having purchased the extra protection package, this unfair charge was made. I request the refund of this amount as soon as possible, and I also want to express my dissatisfaction with this negative experience.
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