Bosch

31100
(114 reviews)
Write a Complaint
672 Complaints
Bosch
31100
(114 reviews)
Write a Complaint

Bosch Washing Machine Noise Problem

Gözde
December 16, 2:12 pm
11

Bosch MMB6172S Blender Rust Issue - Refund Delay Problem

Bilge
December 04, 4:17 pm
4
Bosch MMB6172S Blender Rust Issue - Refund Delay Problem

Bosch RDW1572 Water Dispenser Algae In Water Despite Repairs - Request Replacement

Hakan
December 03, 2:18 pm
39

Bosch Heat Pump Faulty Since Installation - No Repair Despite Weeks Of Delay

Gülçin
December 03, 12:03 pm
32

Bosch Air Conditioner Not Reconnecting To Wi-Fi After Power Cuts

Adem
December 01, 8:36 pm
28
Bosch Air Conditioner Not Reconnecting To Wi-Fi After Power Cuts

Bosch BCS1041WAC Vacuum Broken In Four Months - Spare Part Delay From Germany

Mehmet
December 01, 2:40 pm
8
Bosch BCS1041WAC Vacuum Broken In Four Months - Spare Part Delay From Germany

Bosch SMS4EKW62T Dishwasher Strong Plastic Smell And Health Concern Issue

Fatih
December 01, 1:39 am
2
1
Ayşegül is completely dissatisfied with the result

Bosch Dishwasher Loud Noise And Repeated Errors Not Fixed By Service

Ayşegül
November 28, 10:43 am
66
1
Eda is completely dissatisfied with the result

Bosch KDN55NWF1N Fridge Repeatedly Fails Despite Being Under Warranty

Eda
October 27, 5:09 pm
16
3
Emine found the result inadequate

Bosch I-Dos Serie 6 Washing Machine Water Leak Not Repaired Under Warranty

Emine
October 27, 4:15 pm
78
Bosch I-Dos Serie 6 Washing Machine Water Leak Not Repaired Under Warranty
1
Serap is completely dissatisfied with the result

Bosch HBF537EG5T Built-In Oven And Cooktop Fire Hazard Issue

Serap
October 25, 12:09 pm
16
3
Tuba found the result inadequate

Bosch DWK65AD20R Hood - Weak Suction, Flickering Issue

Tuba
October 20, 4:56 pm
20
1
Abdurrahim is completely dissatisfied with the result

Bosch Cordless Vacuum Broke After Few Uses

Abdurrahim
October 14, 3:20 pm
14
Bosch Cordless Vacuum Broke After Few Uses
Bosch Cordless Vacuum Broke After Few Uses
1
Serdar is completely dissatisfied with the result

Bosch WGA142X0TR Door Noise - Extended Warranty Refusal

Serdar
October 14, 11:21 am
22
1
Levent is completely dissatisfied with the result

Bosch Serie 6 Steel Meat Grinder Damaged After One Wash

Levent
October 07, 9:31 pm
33
Bosch Serie 6 Steel Meat Grinder Damaged After One Wash
Bosch Serie 6 Steel Meat Grinder Damaged After One Wash
bosch-serie-6-steel-meat-grinder-damaged-after-one-wash-3.jpg
bosch-serie-6-steel-meat-grinder-damaged-after-one-wash-2.jpg

Bosch SMS43D12 Dishwasher Rust Problem! Chronic Rack Rust Despite Proper Use

Ayşe
October 07, 11:07 am
14
1
Mehmet is completely dissatisfied with the result

Bosch Dryer Fails to Dry and Drain! WQG24100TR Needs Replacement

Mehmet
October 02, 4:02 pm
23
2
Eyüp is not satisfied with the result

Bosch Deceptive Sale - Misled on Servis Plus Contract

Eyüp
September 30, 4:19 pm
16

Bosch Customer Service Failure - Unreachable Line and Unprofessional Call Agent

Seher
September 30, 11:34 am
16
1
Zana is completely dissatisfied with the result

Bosch Serie 6 Washing Machine Defect: Screen Delay Since the Day of Installation

Zana
September 27, 11:03 pm
21
5
Uğur is very satisfied with the result
Resolved

Bosch Sold Me a Faulty Washing Machine and Forced Only Repairs

Uğur
September 27, 2:36 pm
18

"My Bosch Washing Machine Consumer Experience We purchased a washing machine from the Bosch Axis AVM dealer. The product was delivered to my 77-year-old mother’s home. During delivery, my mother was unable to thoroughly inspect the product, and the delivery documents had to be signed. Later, it was discovered that the machine was dented, and parts were replaced. From the very first use, the machine began experiencing serious malfunctions. It would not stay in place while operating and would disconnect its hoses, rendering it unusable. When we reported this issue to the dealer, their response was: “We are not concerned with this.” We then filed a service request with Bosch Customer Service. However, instead of accepting the return of the product, customer service offered only the option of repair. Despite repeatedly stating that we did not want the machine to be repaired, no alternative solution was provided, and the product was forcibly taken for repair. Over the past 13 months, the same product has been repeatedly repaired, yet the issues have never been resolved. During this time, our grievance has continued, while the value of the product has risen sharply. We purchased the machine for 23,000 ₺, whereas today the same model costs 57,000 ₺. This disparity has further deepened our financial loss and consumer disadvantage. The Bosch dealer and service in Turkey are exploiting legal loopholes to violate consumer rights, leaving customers helpless by imposing a “mandatory repair” policy. Despite Robert Bosch’s famous statement in 1886, “I would rather lose money than trust,” it is disheartening to see that consumers in Turkey are not afforded the same level of assurance. Such treatment is something a German citizen would never face, yet it clearly demonstrates that consumers in Turkey are insufficiently protected under the law. In our opinion, Bosch Turkey prioritizes sustaining its revenue at the expense of consumer losses rather than focusing on customer satisfaction. In conclusion, the problems we have faced with this washing machine have not been resolved for 13 months. Despite multiple repairs, the product has not been permanently fixed. We wish to share this experience publicly in order to highlight the urgent need for stronger consumer protection and to prevent such grievances from continuing."

1
Seydi is completely dissatisfied with the result

Bosch Refuses My Warranty Maintenance Request for GC2200IW 24 c 23

Seydi
September 23, 2:25 pm
29
5
Serkan is very satisfied with the result
Resolved

My Bosch TDS6080 Steam Generator Iron Cannot Be Repaired Anymore

Serkan
September 22, 12:12 am
27

"I thank the staff of the Kars Bosch authorized service for their attention and interest."

Frequently Asked Questions (FAQ)

What voids a Bosch warranty?
Bosch's 2-year manufacturer warranty covers repairs and spare parts for any Bosch home appliance purchased within 24 months. It does not cover normal wear and tear, improper installation, improper usage, damage from natural disasters, and long-term environmental damage. Additionally, most extended warranties will not cover modifications that you make.
Does Bosch provide spare parts for more than three years?
While California law states that manufacturers are to provide spare parts for three years, the exact agreement and contract for spare parts may vary based on the initial purchase. You should refer to your documents to find the details of your agreement.
How do I find the Bosch part number?
To find your appliance's model number (E-NR), simply click on the camera icon and take a photo of the rating plate. Be sure to take the photo in a well-lit area and ensure the image is clear and easy to read. Once you have taken the photo, upload it onto the site, and the model number will be automatically added for you. With the model number in hand, you can now access all the information you need to ensure that your appliance is running in peak condition.
How do I complain to Bosch?
If you would like to place a claim with Bosch, the first step is to request a copy of BGA's Customer Complaint Form. This form can be found on the company's website or by emailing the office management team at [email protected]. The office management team must be made aware of all of your concerns as soon as possible so that they can try and resolve any issues you may have experienced. Once you have filled out the form, you should send it off to Bosch with any supporting evidence or documentation you might have.
How can I contact Bosch?
If you need assistance from Bosch, there are several ways to contact them directly. You can call their toll-free number at 1-800-944-2904 to reach a customer service representative. Additionally, you can text "SUPPORT" to 21432 for quick access to online resources such as owner manuals, servicer finder, FAQs, how-to videos, warranties, and parts & accessories search.

About Bosch

Bosch is a multinational corporation that produces a wide range of products, from automotive parts and power tools to home appliances and security systems. Founded in Germany in 1886, the company has a long innovation and technological advancement history. Today, Bosch is recognized as a global leader in various industries, with operations in over 60 countries and a workforce of more than 400,000 employees. Bosch's commitment to quality and innovation is reflected in its products, designed to meet the needs of consumers and businesses alike. Their automotive products, for example, are known for their durability and reliability, while their power tools are prized for their precision and performance. Bosch's home appliances, including dishwashers, ovens, and refrigerators, are recognized for their energy efficiency and user-friendly features. Additionally, Bosch's security systems and solutions are trusted by businesses and organizations worldwide for their effectiveness and reliability. With such a diverse range of products and a reputation for excellence, it's no wonder that Bosch is a household name across the globe.