My Bosch air conditioner emits a strange odor when I turn it on. How can I address this?

We purchased a Bosch freezer less than a year ago, but after a power trip the unit developed a strong, unpleasant odor. I immediately contacted Bosch technical service, explained the situation clearly, and asked if there was anything they could do. I was told that a technician needed to come, and if...

I bought a Bosch air conditioner on July 28th. When I called the service and asked for a date for the contact, they told me that they would come for the installation on August 9th. When I called today to ask what time they would come, they told me that they could come on August 16th at the earliest....

I purchased a Bosch Climate 2000U CL2001U W35E air conditioner from Trendyol for ₺26,400. I bought this air conditioner for my home in central Elazığ and have been trying to get it installed for three days, trying to reach the service center. It took me a full six hours, and when I finally did, I wa...

On July 26 at 4:49 PM, I purchased all the appliances in my home from Bosch, and it hasn't even been a year since. I planned to have an air conditioner installed, but due to the distance between the AC room and the apartment, I was charged ₺15,000 for the installation. Despite paying the full amount...

I contacted Bosch customer service when my Bosch air conditioner malfunctioned. They sent an authorized service technician to inspect the issue. However, the technician barely examined the unit and immediately claimed that the problem wasn’t with the AC, but rather an electrical issue. He did absolu...

On June 28, 2025, I purchased a BOSCH CL2000U/1 18,000 BTU air conditioner via N11. Before and after the purchase, I requested installation and was contacted from +90 544 635 9***, where I was told the appointment was set for July 4. This morning, I received another call from the same number request...

In the summer of 2023, we purchased a Bosch brand refrigerator, and shortly after starting to use it, odor issues began to occur. Despite our frequent communications via social media and phone calls, the company's call center stated—albeit politely—that if there is no cooling problem, there cannot b...

We recently purchased a Bosch dishwasher, and after installation, we ran the first empty cycle as instructed. However, during that initial run, the machine emitted an extremely strong plastic smell that spread throughout the house. I want to know if this is considered normal for a brand-new applianc...

To Bosch Internatiol Headquarters, As a loyal customer who has always trusted the quality and after-sales support of Bosch, I have consistently chosen your products — from home appliances to power tools. However, my recent experience has completely shattered that trust and changed my perception of y...

I purchased a Bosch Series 4 dishwasher on March 23, 2025, and immediately after installation by the authorized service team, I noticed a strong burnt plastic smell during the first wash cycle. The odor was so intense it filled the entire house, coming from the front control panel. The technician a...

About two months ago, we purchased a new Bosch refrigerator due to our needs. In the first few weeks, we noticed an unusual smell coming from the fridge, but since it was new, we thought it might be normal and decided to wait. However, as the odor persisted and intensified, we contacted Bosch to rep...

On 18.07.2024, I placed an order for a Bosch Climate CL2000U w 35 e a++ 12000 BTU Wall Mounted Air Conditioner from hepsiburada.com. The product was delivered on 22.07.2024. There was a phone number on the box for contacting the seller. Following the instructions, I reached out to the seller and pro...

Hello, Due to the extremely hot weather, my parents, who have heart and diabetes problems, had to strain their financial situation and buy an air conditioner. They went to Suha Makina's Bayrampasa office and asked the price, and the next day they collected the money and went to buy the product, and ...

The air conditioner I purchased from Bosch was not installed where I requested, with the argument that it would hit the door, but rather on the side wall. However, the service hidden that this installation would be defective, and the installation was completed by concealing the fact that there shoul...

I've been struggling with a lingering meat smell in my Bosch refrigerator for the past eight months. When the technician arrived, he attempted to pitch a cleaning product to me, suggesting that it could potentially resolve the problem without any guarantees. Even though my refrigerator is still cove...

The air conditioner purchased from a BOSCH authorized dealer in 2019 was sued because the problem continued, saying that it was serviced 7 times during the warranty period. BOSCH, which caused problems by selling defective products, not only reinforced its fault by sending a new defective product wi...

purchased a Bosch air conditioner, and unfortunately, with the service provided by the Bosch service team they have no luck.... During the installation process, I was asked whether I preferred my information to be processed internationally or not. As I chose not to have my information processed abro...

Residing in Antalya, Turkey, I encountered a nightmare with my malfunctioning Bosch air conditioner. After initiating a service request, Bosch's authorized service visited on August 14. They diagnosed a broken electrical board but couldn't pinpoint whether the issue was with the indoor or outdoor un...

I'm stuck with a broken Bosch air conditioner, and it's really getting to me. It's surprising that Bosch isn't as good as other brands at supporting their products in Turkey since other brands do so quickly and well. It's terrible that they can't set up a good service network or do regular field che...

I bought an air conditioner 2 years ago and transported it to my new home November, by authorized service with paying 3 times the money that the private service would receive. While transporting, I learned that during installation, aluminum refrigerant lines was installed instead of copper refrigera...

I purchased a Bosch air conditioner with an active warranty in 2021. The service team arrived, installed it, and then left. I have two air conditioners at home, and I only used the Bosch unit sparingly because the weather was still cool. However, as temperatures in Turkey rose above normal, I began ...

My Bosch 24 BTU air conditioner failed, and I reported it on July 27th. They promised to contact me within a day, but it's now August 1st, and I haven't heard from any authorized service personnel. Trying to stay cool in this heat has been difficult, and despite numerous phone calls, they keep promi...

The Bosch dishwasher I bought in July 2023 has a foul odor since the first day I turned it on. A smell like rubber or plastic This smell appears every time I start the machine. At first I wondered if it was the new machine, but the odor did not go away. I called the service, they came and looked at ...

As a customer, I had high expectations for the quality and dependability of a Bosch refrigerator. Unfortunately, my experience with the product has been largely negative. Despite the service team's repeated attempts to replace the carbon and provide advice, I've had cooling issues and unpleasant odo...