For the past two days, the security page on my Payoneer account has not been working properly, both on the mobile app and on the web version. When I answer the security questions correctly and click the confirm button, the page keeps loading for hours and never progresses or completes the process.
Because I cannot get past the security page, I am currently unable to actively use my Payoneer account. Not being able to perform transactions is negatively affecting my work, and I am experiencing serious inconvenience.
In addition, when I try to contact customer support through the app, the system shows “connecting,” but after a short time, the app closes itself and I am disconnected. As a result, I cannot pass the security step nor properly reach a Payoneer representative to report this issue.
The email address registered to my Payoneer account is k*******@gmail.com**. I request that this security page issue be urgently investigated, that I be allowed to pass the security step and use my account without problems, and that I be informed about the issue and its resolution if possible.
I recently signed up for Payoneer, but I’ve hit a major problem that’s stopping me from using my account. During the login process, I keep getting stuck at the security questions step. No matter what I do, the system won’t let me proceed. I’m 100% sure I’m entering all the information correctly, but...
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I recently created a Payoneer account and completed the email activation, but I am unable to update my security questions. After entering the answers and clicking the "Update" button, the screen freezes, and the process doesn’t proceed. This issue has left me stuck, as I cannot move forward with any...
I just opened a new account and completed the email activation, but now I'm completely stuck trying to update my security questions. Every time I enter the answers and click the "change" button, the screen simply freezes, and the update fails to process. It's utterly infuriating; the system just loc...
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