Since September 12, 2025, I have been experiencing an issue with my Bosch WQG24100TR model dryer, where it does not dry or drain water in any cycle. I contacted Bosch customer service for my product, which is still under warranty, and the authorized service team came. They said the problem would be solved with maintenance, so I paid ₺3,329 for the service, but the issue continued. I called the service again, and this time the water drain pump was replaced, yet the problem still was not resolved. Despite two interventions, the same issue persists, so I am requesting a replacement of the product. I purchased the machine from a Bosch dealer, and I kindly ask that my problem be permanently resolved as soon as possible.
Last year, we bought all of our home appliances from Bosch. After making numerous service requests, our dryer is still not functioning properly. We make sure to clean it every day and always empty the water after each use. It's interesting because the service technician, who charged us around ₺600 p...
A technician arrived on June 6, 2023, to repair our Bosch dishwasher and Siemens dryer. They found the issue with the dishwasher, which was fine. When we mentioned that the dryer wasn't drying, they insisted that the machine was fine and suggested that we use specific drying programs to solve the pr...
On August 12, 2022, I purchased a Bosch washing machine model WGA244A0TR from the Bosch dealership in Balıkesir/Edremit. Everything was fine for the first two months, but then I noticed a moldy odor on my clothes. Thinking it was my fault, I began washing every load three times in a row and tried ev...
We purchased the Bosch WQG244C1TR 9KG heat pump dryer from Teknosa on November 13, 2023. After having it professionally installed by an authorized service on December 22, 2023, we began using it. However, we soon noticed that the condensation container never collected any water during usage. After a...
I purchased a Bosch WGA141x1TR/43 washing machine about 2 years ago. Since the day I bought it, I have been experiencing serious issues in every wash, including excessive wrinkling, tearing, and damage to my clothes. This problem has made many of my clothes unusable. I have contacted the authorized ...
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