I rented a Fiat Egea Cross from Europcar/Goldcar from October 12 to October 19, 2024. I returned the vehicle on October 19, on time and in perfect condition. During the return, the agent and I thoroughly inspected the car—interior, exterior, trunk, and tires—and confirmed there was no damage. The ag...
Do not rent from Goldcar, especially the Antalya branch, as they are withholding my deposit and ignoring all efforts to resolve the issue. After returning the vehicle, I expected my deposit to be refunded as agreed, but it has not been returned. I’ve repeatedly tried calling their branch, and I’ve e...
I rented a vehicle with the license plate ** HSS 753 from Kraladım Goldcar at Sabiha Gökçen Airport on 23.09.2023 and returned it on 25.09.2023. Despite this, I received three traffic fines under my name: one on 29.09.2023 and two in September 2023. You had assured me that you would look into this i...
I had a car reservation with Goldcar at Istanbul Sabiha Gökçen Airport for August 29, 2024, at 7:30 PM, booked through Yolcu 360. When I arrived at the office, there were two people ahead of me who received their cars without any issues or questions. However, when it was my turn, they requested my F...
I booked a car with Goldcar one month in advance, but when I arrived to pick it up between August 16-19, 2024, they refused to give me the vehicle. The reason? They didn’t accept my Troy card. This caused me significant inconvenience, forcing me to rent a car from another company at twice the price....
On June 5, 2024, I rented a car from Goldcar at Istanbul Airport and received a traffic ticket the same day. However, the traffic fine wasn’t communicated to me until August 13, 2024. Instead of allowing me to benefit from the early payment discount, Goldcar charged the full fine amount directly to ...
I rented a car from Goldcar Spain at Tenerife North airport for three days, starting from November 30, 2023. Upon returning the car on December 3, 2023, there were no damages or scratches. However, the company is withholding the promised deposit of €1190, which was supposed to be returned upon car d...
I arrived at Faro Airport in the evening 3rd of October. I had paid for a car on the Goldcars website - including three different insurances (and on my receipt, I could read: "full insurance paid"). I arrived at the Goldcar office around 8:45 PM, had two clients before me, and could pick up my car a...
Through Hepsiburada, I purchased a steering column lock emulator from the company Gold Electronic - Murat Cagdaş. Unfortunately, the model they sold proved to be defective. It didn't work in my car, so I tried to return it twice, but they refused to accept it. I strongly advise you to avoid doing bu...
On June 26, 2023, I rented a car (2023 Renault Captur) for 7 days. Unfortunately, I lost the car key on July 1, 2023. I immediately contacted the rental company and spoke with Ms. S**. She informed me that I would have to wait until Monday for the main office to respond and that they couldn't do any...
