I rented a car from Goldcar at Istanbul Airport through Obilet. Even though I arrived earlier than my reserved pick-up t...ime, the staff demanded to see a boarding pass. Because I did not have a boarding pass, they unilaterally canceled my reservation and refused to hand over the vehicle. Although I
I rented a car through Obilet via the Goldcar YHT branch. However, instead of the vehicle I originally selected through ...Eurocar during booking, a completely different vehicle was provided to me. I rented the vehicle on July 19, 2026, and returned it on August 10, 2026. While the car was in my posse
On April 17, I rented a car for four days from the Goldcar Mardin Artuklu branch. I returned the vehicle in flawless, un...damaged condition, yet the initial $83 deposit was never refunded to me. Despite calling repeatedly since then, I have received zero response from either the branch or customer se
I rented a Jaecoo J7 from the Goldcar Çukurova Airport location for the period between October 10, 2025, and October 19,... 2025. During pickup, a $139 security deposit was charged to my credit card, and staff explicitly promised that upon my return to Adana, I would receive an additional $139 off-site
I rented a car through rentalcars.com from the supplier Goldcar, with reservation number 6815337**, for pickup and drop-...off at Diyarbakır Airport between December 22 and December 26. When I picked up the car, they recorded a video. During the video recording, my entire family and I were standing ri
I rented a Fiat Egea Cross from Europcar/Goldcar from October 12 to October 19, 2024. I returned the vehicle on October ...19, on time and in perfect condition. During the return, the agent and I thoroughly inspected the car—interior, exterior, trunk, and tires—and confirmed there was no damage. The ag
Do not rent from Goldcar, especially the Antalya branch, as they are withholding my deposit and ignoring all efforts to ...resolve the issue. After returning the vehicle, I expected my deposit to be refunded as agreed, but it has not been returned. I’ve repeatedly tried calling their branch, and I’ve e
I rented a vehicle with the license plate ** HSS 753 from Kraladım Goldcar at Sabiha Gökçen Airport on 23.09.2023 and re...turned it on 25.09.2023. Despite this, I received three traffic fines under my name: one on 29.09.2023 and two in September 2023. You had assured me that you would look into this i
I had a car reservation with Goldcar at Istanbul Sabiha Gökçen Airport for August 29, 2024, at 7:30 PM, booked through Y...olcu 360. When I arrived at the office, there were two people ahead of me who received their cars without any issues or questions. However, when it was my turn, they requested my F
I booked a car with Goldcar one month in advance, but when I arrived to pick it up between August 16-19, 2024, they refu...sed to give me the vehicle. The reason? They didn’t accept my Troy card. This caused me significant inconvenience, forcing me to rent a car from another company at twice the price.
On June 5, 2024, I rented a car from Goldcar at Istanbul Airport and received a traffic ticket the same day. However, th...e traffic fine wasn’t communicated to me until August 13, 2024. Instead of allowing me to benefit from the early payment discount, Goldcar charged the full fine amount directly to
I rented a car from Goldcar Spain at Tenerife North airport for three days, starting from November 30, 2023. Upon return...ing the car on December 3, 2023, there were no damages or scratches. However, the company is withholding the promised deposit of €1190, which was supposed to be returned upon car d
I arrived at Faro Airport in the evening 3rd of October. I had paid for a car on the Goldcars website - including three ...different insurances (and on my receipt, I could read: "full insurance paid"). I arrived at the Goldcar office around 8:45 PM, had two clients before me, and could pick up my car a
Through Hepsiburada, I purchased a steering column lock emulator from the company Gold Electronic - Murat Cagdaş. Unfort...unately, the model they sold proved to be defective. It didn't work in my car, so I tried to return it twice, but they refused to accept it. I strongly advise you to avoid doing bu
On June 26, 2023, I rented a car (2023 Renault Captur) for 7 days. Unfortunately, I lost the car key on July 1, 2023. I ...immediately contacted the rental company and spoke with Ms. S**. She informed me that I would have to wait until Monday for the main office to respond and that they couldn't do any
