I am writing regarding my stay with Ser William Raid Malta in Gzira, booked through Booking.com, between 20 February and... 23 March 2026. The accommodation I received was not as described in my reservation on Booking.com. In the reservation on Booking.com, a living room and a dishwasher were included
My wife joined me in the UAE for a vacation, and I booked a 2-night stay at New Luxurious Abu Dhabi on your website. The... confirmation email stated that the location was Airport Street, Al Dana Area, Abu Dhabi. I initially struggled to reach the property by phone but eventually managed to get in cont
My name is Pamela B*** and I am submitting this complaint regarding an unauthorized charge related to Booking.com. On Fr...iday evening, May 22, I was charged $91.98 on my Cash App card for an apparent reservation at InTown Suites on Wade Hampton in Greenville, South Carolina. I never made any reservat
I made a reservation on Booking.com for the property “Le Nid - Duplex in Dijon” with a check‑in date of 23.05.2026 at 17...:00. After arriving at the given address today, I discovered that this hotel does not exist. Despite having already paid online through Booking.com, there was no real accommodation
I made a reservation via Booking.com for Cobweb Cottage in Wymondsbury under booking number 6591272706, for the dates 29.../05/2026 to 22/06/2026, with a total cost of £125.00 paid in advance. However, when we arrived at the property, the accommodation was immediately unsatisfactory. The cottage smelle
On March 3, 2026, I made a reservation through Booking.com for Extended Stay America in Orlando, Florida, and on the sam...e day I had to cancel because the hotel conditions were completely unacceptable. The room smelled very bad, the refrigerator did not work properly, the entire floor had a strong bu
I made a reservation through Booking.com for Lyndhurst House in Keswick, Cumbria, with check-in dates of 29th, 30th, 31s...t and 1st. At the time of booking, this reservation was clearly stated as “free cancellation,” and I also paid a deposit for the stay. For the last three weeks I have been trying t
I am a host on Booking.com and I manage the property with ID 16243***. I am very upset about how the payment and no‑show... process currently works, because it is leaving me financially exposed when guests do not show up. A guest made a reservation for my place about a month ago for a stay starting tod
I booked a KLM flight ticket from Amsterdam to Athens 14-25 March, via Booking.com under reference 40-872800119 plus acc...omodation. The reservation was made on 23 January, for a total of 374 euros, of which 50 euros was specifically for a flexible ticket option. Due to illness and a cancelled surgery
I made a reservation for Sunny Coastal Stay through their official website for a stay between 11/06/2026 and 13/06/2026.... During the booking process, I selected what I believe was a sea-view room, although I am not completely sure of the exact room type. On 16/05/2026 (Saturday), the amount of £247 w
On 12 April, I tried to book a hotel stay at GoStops Kasol through Booking.com, paying the amount of ₹3,699 via Paytm. T...he money was debited from my Paytm account, but no booking was created on Booking.com, and I did not receive any valid confirmation. Since then, it has been around 25 days, and my
I purchased a Saudi Arabian Airlines flight ticket from Dubai to Tunis via Booking.com on 21 March 2026 for a total of A...ED 1,762.26, under reservation number 74EDF7. The flight, scheduled for 24 May, was cancelled by the airline, but I still have not received my refund. After the cancellation, I con
I am a host on Booking.com in Troncones, Mexico, and I have not received any payments from Booking.com since August 2025.... During this period, my reservations generated a total of approximately 8,000 US dollars, which Booking.com is still holding and has not transferred to me. Because my previous ban
I booked a flight through Booking.com with Philippine Airlines from Singapore (SIN) to Manila (MNL) for travel on 28 May... 2026. I completed the reservation and payment on 13 May 2026, and a total of 21,844 was charged for this flight. The reservation is under the name Jenny Patung***, and I have the
I booked flight tickets through Booking.com using my Zable Mastercard for travel from London to Ahmedabad departing on 9... May 2026, with the return on 18 May 2026. The total amount of £615.24 was charged to my card, however I did not receive any booking confirmation, itinerary, or PNR details by emai
I made a hotel reservation through Booking.com for Myriad Direct Orleans for 24th July and paid a total of £53. I later ...needed to correct the date on this booking, but the system would not let me access my reservation properly. I had my reference number, but I was never given a PIN number, so the AI
I made a reservation through Booking.com for Hilton Doubletree Hotel in Farmers Branch, TX, USA, for the dates 05/03/202...6 to 05/04/2026 under the Booking.com reservation number 5367878310. For this stay, my credit card was charged $157.29 by Booking.com. In addition, the hotel also charged me separa
I made a reservation via Booking.com for the property Beyond Kata in Phuket, Thailand, for the dates 10–18 April 2026. T...he total amount I paid for this stay was 76,032 THB. Within the scope of Booking.com’s price equalization policy, it was clearly stated that I was entitled to a refund of 34,992 TH
I had a reservation at CitizenM for the night of May 10th, booked through Booking.com, and I also purchased the protecti...on plan. Despite this, I contacted the hotel three different times and was repeatedly told that I did not have a room. Even two days before my stay, I was still being told there wa
I am the owner and manager of Aliff Height Apartment in Kempas, Johor, Malaysia, which I list and manage through Agoda u...sing the email address kien****@gmail.com. Yesterday, I discovered that my property is also listed on Booking.com, but it does not appear under my Booking.com property account, and
I made a reservation through Booking.com for Hampton Inn Durango, Colorado, for the nights of May 13 and 14, 2026, total...ing $317.16 charged to my credit card. After confirming this booking, an unexpected family emergency arose, and we are now unable to travel and honor the reservation. Due to this s
I made a reservation through Booking.com for a room at The Kiteville in Phoenixville. The information on the website cle...arly stated that the booking would not be cancelled until 6:00 a.m., and that as long as it was paid before 6:00 a.m., it would remain valid. We paid before 6:00 a.m., relying on w
I made a reservation through Booking.com for WoodSpring Suites in Bradenton, Florida, with check‑in on January 30 and a ...planned check‑out on February 21. However, I checked out early on February 11 and did not stay at the property between February 11 and February 21. For these 10 unused nights I am
"There is no need for a complaint, as the problem has been resolved. Thank you."
