In August 2025, I booked a stay at Delta Hotels by Marriott New York Times Square through Booking.com. The listing clearly stated that no charges would be made before arrival, but $229.11 was withdrawn from my card as a deposit before check-in. When I contacted the hotel, they assured me that this d...
Between July 31 and August 2, 2024, I tried to make a reservation at Marianna’s Rooms in Skala Eresou through Booking.com. During the process, I received an error message saying “Reservation not completed,” so I assumed that the booking had failed. When I tried again, the hotel appeared fully booked...
Between September 8 and September 11, 2025, I rented a Skoda Kamiq through Booking.com from Enterprise Macedonia, picking up and returning the vehicle at Skopje Airport. I returned the car in perfect condition, and at drop-off, the staff confirmed that there were no issues and that my deposit would ...
I made a hotel reservation through Booking.com at Hotel France Eiffel in Paris for October 7–10, 2025. Unfortunately, due to the passing of my father-in-law, I had to cancel my booking on October 1, well before the free cancellation deadline. Despite this, as of October 11, my refund of €663.30 has ...
On September 17, I made a reservation through Booking.com at Hotel d’Amsterdam in Amsterdam, which included a free airport transfer service. However, due to heavy crowds and long passport control lines at the airport, I was unable to use the transfer. When I contacted Booking.com, I was told to take...
I made a hotel reservation in Ghent, Belgium through Booking.com. However, due to the hotel providing an incorrect access code, I was unable to check in. My check-in time was 9:00 p.m., and because I couldn’t reach anyone at the property for assistance, I had no choice but to stay at another hotel t...
I made a reservation through Booking.com under reservation number 6186987885 for Deluxe Aparthotel Orbi City in Batumi, Georgia, from September 1–14, with a confirmed price of 694 GEL and a free cancellation option until 6:00 PM on September 1. The property offered payment on-site. When I tried to c...
I made a Booking.com reservation (No: 6186987885) for Deluxe Aparthotel Orbi City in Batumi, Georgia, for September 1–14, at a confirmed rate of 694 GEL, with a free cancellation option until 6:00 p.m. on September 1 and the option to pay at the property. When I later tried to change the reservation...
I booked a stay at Cozy Studio at Kukaki in Athens, Greece through Booking.com, for September 29–October 4, 2025. When making the reservation, there was no free-cancellation option. During the booking process, there was a section labeled “Request an Invoice,” so I checked that box assuming I would r...
On October 1, 2025, I made a Booking.com reservation for Hotel Jazz Barcelona for February 9–13, 2026, including one double room with breakfast for two people. The listing clearly stated “Pay at the property” and “Free cancellation until February 6.” However, immediately after completing the reserv...
I booked a hotel room in Udupi, India through Booking.com with the “pay at property” option and no advance payment required. However, the property representative is calling me and asking for an advance payment. There is no mention or instruction about submitting any advance payment in the booking ru...
On September 5–6, 2025, I stayed at Rho Hotel Amsterdam, booking two rooms through Booking.com. Upon check-in, the hotel placed a $331 authorization hold on my credit card for both rooms and informed me that the amount would be released after check-out. However, it has now been nearly 30 days since ...
On July 31, 2025, I booked a 10-day car rental in Antalya through Economy Booking, selecting a Fiat Egea. During the reservation process, half of the €160 rental fee was charged to my credit card. When I arrived at the airport to pick up the car from the Rentmotors office, I was told that the Fiat E...
I rented a car through Booking.com from Enterprise at Sarajevo Airport (reservation number: 740270282). Although I chose this rental believing that minor damages were covered by insurance, €530 was charged to my credit card for a very small dent on the car door. When I returned the vehicle, I was to...
On September 30, 2025, I made a car rental booking through Booking.com with Europcar at Arlanda Airport, Sweden, under reservation number 630084814. However, at the time of pickup, I was unexpectedly informed that a €1,000 deposit was required. Since I was unable to pay such a high deposit, I had to...
On September 9, 2025, I made a reservation through Booking.com at a property called Breathe Easy Living in Kos Island, for a total of ₺3,600, paid via my bank card. However, I canceled my reservation the next day, on September 10, 2025. The booking was eligible for a refund, and my Booking.com accou...
On June 15, 2025, I made a reservation through Booking.com for Hostal Fernando in Barcelona (confirmation number: 51631607**) for a stay between October 1–5, 2025. I paid a total of €539 using my credit card. However, I realized the next day that my visa would not be valid for those dates, so I imme...
On September 26, 2025, I made a hotel reservation through Booking.com. My booking was confirmed, but I received a message stating that “payment may be charged at any time.” Since then, however, no payment has been taken from my credit card. My reservation number is 5526850600. Because no charge has...
I booked a stay at Pinolia Rooms in Chios Island through Booking.com for August 25–31, 2025, but I canceled my reservation last month. After the cancellation, I received an email stating that my payment of €541.50 would be refunded within 7–12 business days. However, even though this period has long...
I booked a Superior Room at Seven Hills Palace Istanbul through Booking.com from 17/09/2025 to 22/09/2025. The room was in a building without a lift, and my wife could not climb so many stairs to reach it. We were then given a ground-floor room with no view, no sky, just like a prison cell. In Antal...
I booked a stay through Booking.com at a property called White House in Târgu Jiu for September 27–28, paying ₺1,537 with my credit card. My reservation was confirmed (Reservation No: 5836583025). However, when I arrived at the property, the host called me and informed me that there were no availab...
I booked a stay at Bonsai Studios & Apartments, Nilie Hospitality MGMT in Thessaloniki, Greece, for June 27–28, 2024 through Booking.com. However, when I arrived at the property, I found the room in extremely poor condition — it smelled strongly of cigarette smoke, the air conditioner was not workin...
Between September 23–26, I booked an apartment called Acropolis Sweet House 3 in the Plaka area of Athens through Booking.com (Reservation No: 6836715478). The reservation cost was around ₺15,000. However, starting from September 22, the host completely cut off communication with me, and I was unabl...
During my hotel reservation at Hotel Razane in Kenitra, Morocco, which I booked through Booking.com, the hotel charged me an extra 218 MAD at check-in. I paid the amount in cash directly at the reception. I reported this issue twice through the Booking.com app, but even after more than 20 days, I h...
Booking.com is an online travel firm that allows users to reserve lodgings and activities in destinations all over the world. The firm has expanded from its 1996 Amsterdam beginnings to become one of the world's leading online travel agencies. Accommodations, transportation, and activities like excursions and experiences are just some of the many options available with Booking.com. The website facilitates the search for and Booking.com of suitable travel arrangements by letting users browse and compare available choices according to their individual tastes and financial constraints. Booking.com has a significant international footprint, with operations in several countries across Europe, the Americas, and Asia. Major cities like Paris, New York, and Tokyo, as well as beach resorts, ski resorts, and other famous holiday places, are among the most sought-after destinations on the site.