DHL Marked My Gillette Order as Delivered, but I Never Received It

I ordered a Gillette shaving product from Trendyol to my address in Çankırı, with delivery by DHL Çankırı. In the system, DHL shows my shipment as delivered recently, but I did not receive any package. Although the shipment status appears as delivered in the DHL and Trendyol information, there was no delivery to me and I did not sign or receive anything. I tried to reach DHL Çankırı but I could not establish a proper dialogue or get a clear answer about where my package is. Because I paid for this product but did not receive it, I request a full refund of the amount I paid for this Gillette order, or, if possible, a correct delivery to me at my address in Çankırı. I am also attaching the screenshots of the order and DHL delivery messages that show the situation.