Booking.com Charged Me for a Hotel Reservation That Didn't Exist
June 26 8:05 PM56
I am writing to express my dissatisfaction with how my recent billing issue has been handled. I was instructed by your t...eam via email to contact Best Western East Towne Suites in Madison, WI to cancel a reservation for June 9, 2026. When I spoke with the hotel’s front desk several times, they inform