I am writing to report a serious withdrawal issue I am facing on the 1win platform. On 20 December 2025, I requested a withdrawal of ₹7,010 to my Union Bank of India account. In the 1win system, the status of this withdrawal is shown as “Successfully Paid,” yet the money has still not been credited to my bank account, even after 6 days. For this transaction, I was given the UTR number 476773763555. I contacted my bank and they clearly stated that no amount has been received under this UTR number or for this amount in my account. Therefore, while 1win shows the payment as completed, there is no corresponding credit in my bank records. I have also contacted 1win customer support, and they informed me that they are waiting for a response from the payment provider. However, during this entire period I have not received any concrete solution, time frame, or confirmation about where my money actually is. I request that 1win either immediately credits ₹7,010 to my Union Bank of India account using a valid and traceable transaction, or transfers the same amount back to my 1win gaming wallet within 24 hours, and informs me clearly once this is done. I expect this issue to be resolved urgently, as my funds are currently stuck without any clear explanation.
I requested a withdrawal of 3,500₹ from my 1win account on 1 January 2026 via bank transfer (IMPS). In the 1win system, the payment status is shown as “Successfully Paid”, but the money has still not been credited to my bank account.
I previously experienced a similar issue last month. At that time, I contacted 1win support more than 40 times and, even after providing all the necessary documents they requested, the payment did not reach my bank account. In the end, the money was only returned to my gaming account instead of being successfully withdrawn.
Now the same problem is happening again. I contacted 1win support about this latest withdrawal and was told to wait 24 hours, but more than 24 hours have already passed and the amount is still not reflected in my bank account, even though the status remains as paid.
I request that this recurring issue be urgently investigated, the exact status and transaction details be clarified, and my 3,500₹ either be credited to my bank account without further delay or my account balance be restored again if the transfer has failed.
I am writing to report a serious issue I am experiencing with 1win regarding a betting withdrawal that is marked as successful but has not been credited to my bank account. On 2 December at around 10:00 pm, I requested a withdrawal of approximately 5,000 rupees via bank transfer to my Union Bank of ...
I am writing regarding a withdrawal issue I am experiencing with the 1win app. On 2 December, I requested a withdrawal of 46,000 Indian Rupees from my 1win account to my Union Bank account in Bangalore, Karnataka. Although more than 24 hours have already passed, the withdrawal is still pending and t...
I am writing regarding an issue I faced with a withdrawal on the 1win platform, specifically from the Aviator game balance. Around one week ago, I requested a withdrawal of 6,600 INR to my Union Bank of India account. In my 1win account, this withdrawal is still shown as “successful,” but the money ...
I am writing regarding a failed deposit from Paytm to the 1win app that has not been resolved for several days. On 1 December, I made a deposit of ₹1500 from my Paytm account in India to my 1win account. The transaction shows as successful on Paytm’s side, and the UTR number for this payment is 3931...
On October 11, 2025, at 5:15 PM, I submitted a withdrawal request of ₹1500 from my 1win account using the bank transfer method. Although 36 hours have passed and the system shows my withdrawal as “successful,” the funds have still not been credited to my bank account. This is the first time I’ve enc...
