I signed up for BetterMe after seeing their online promotional page, but quickly realized the app wasn’t suitable for me. I used it for only a month and made sure to cancel my subscription before the renewal date.
Despite canceling on time, the company still charged my account without my consent. This is clearly an unauthorized transaction, and I consider it completely unfair. If a user cancels before renewal, they shouldn’t be charged—period.
I’m requesting a full refund of the amount that was wrongfully withdrawn, and I expect a prompt response from BetterMe. I urge the company to review their billing system and take responsibility. Please resolve my issue immediately.
I subscribed to BetterMe for a one-month paid membership during the summer. When I could no longer continue using it, I canceled my subscription. However, I recently discovered that BetterMe has been charging me every month for the past six months without my consent. This is completely unacceptable!...
I recently discovered that the Betterme app charged my credit card without my permission. Despite the fact that I purchased a trial package a month ago, they withdrew funds from my account despite the fact that I had not requested any additional services. I did not authorize any additional payments,...
BetterMe charged my credit card without my consent. I only signed up for a one-month subscription and never agreed to continue it for the second month. I did not log in, use the app, or approve any further payments. This is unacceptable, as I made it clear I didn’t want to continue the subscription...
In April, I signed up for a 1-month subscription on the BetterMe app to try it out. I didn’t like the app at all, so I deleted it immediately after the first month—assuming the subscription would end. I never approved any recurring payments. However, I just realized that BetterMe has been charging ...
I downloaded the BetterMe app just once out of curiosity but never used it beyond that. I didn’t open any videos, didn’t start any programs, and certa...
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