I downloaded the BetterMe app and initially used it for a short period. Despite canceling the subscription and removing my permission, I later discovered that my payment card was left saved in the app without my consent. Worse, a new subscription fee of ₺350 was charged to my card without my authorization.
I did not approve or initiate any renewal. This unauthorized charge has caused financial distress and has shaken my trust in your payment security processes. I contacted your support but received no clear resolution, leaving me feeling ignored and unsupported.
I explicitly request the immediate refund of the unauthorized ₺350 charge and the complete removal of my payment information from your system. If this situation is not resolved, I will escalate the matter to legal authorities and consumer protection services.
I made a one-time payment of ₺179 for the BetterMe app—clearly marked as a one-time purchase, not a subscription. I always ensure to avoid automatic subscriptions on such platforms. However, the app has been charging ₺350 from my card every month without my knowledge or consent. I never received an...
I downloaded the BetterMe app and started a free trial. Before the trial period ended, I canceled my subscription and never used the app again. However, when I checked my credit card statement, I noticed that since September, I have been charged 350₺ per month without my consent. I tried to find a ...
I purchased a single trial package from BetterMe for what was supposed to be ₺169.90, but I was immediately charged ₺179, which was already suspicious. Even more shocking, I later discovered that BetterMe continued to charge my credit card every month without my permission—₺350 in April, ₺420 in May...
I recently checked my credit card statement and found an unauthorized charge of ₺770 from BetterMe at 2:30 AM. This charge happened without my consent or knowledge, and I didn’t even have an active membership. Previously, I was also charged over ₺700 without clear reason right after signing up, but ...
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