I purchased the BetterMe app about 3 months ago with the understanding that it was a one-time charge of ₺179. However, I recently discovered that the app has been charging me ₺350 every month since, totaling ₺1,050 in unauthorized charges.
What’s most frustrating is that I never received any notification or approval request for these recurring payments. I haven’t used the app at all in this time, and I certainly never agreed to any automatic renewal. There was no warning, no confirmation, and no visible subscription terms presented at the time of purchase.
I am demanding a full refund of the unauthorized charges immediately. If this is not resolved promptly, I will not hesitate to pursue legal action to reclaim my money. BetterMe must stop these silent renewals and ensure all billing is based on clear and informed consent.
I made a one-time payment of ₺179 for the BetterMe app—clearly marked as a one-time purchase, not a subscription. I always ensure to avoid automatic subscriptions on such platforms. However, the app has been charging ₺350 from my card every month without my knowledge or consent. I never received an...
I purchased a single trial package from BetterMe for what was supposed to be ₺169.90, but I was immediately charged ₺179, which was already suspicious. Even more shocking, I later discovered that BetterMe continued to charge my credit card every month without my permission—₺350 in April, ₺420 in May...
I originally signed up for BetterMe in June 2024 just to test it out and paid ₺179 at that time. I never used the service beyond that initial trial and even deleted the app from my phone shortly after. Recently, while reviewing my credit card statement, I was shocked to discover that BetterMe has be...
I downloaded the BetterMe app and started a free trial. Before the trial period ended, I canceled my subscription and never used the app again. However, when I checked my credit card statement, I noticed that since September, I have been charged 350₺ per month without my consent. I tried to find a ...
I just discovered that BetterMe has been charging me 350₺ multiple times without my consent, even though I never used the app or signed up for any membership. I downloaded the app, but I never purchased a subscription, so how can they legally withdraw money from my account for a service I never agre...
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