I last used the BetterMe app about two months ago. At that time, I had signed up for only a 1-week subscription, which I canceled properly before it could renew. Despite having no active membership, I was shocked to see that they’ve charged my card again.
I haven’t used the app since and I’m not satisfied with its content or features. I never agreed to any ongoing subscription beyond that initial week, so this new charge feels like unauthorized billing. I took all the necessary steps to cancel—yet I’m still being billed.
BetterMe, this is not okay. I demand an immediate refund and written confirmation that my subscription has been fully and permanently canceled.
You cannot continue to charge users after cancellation. It’s deceptive and erodes trust. I hope this issue is resolved quickly, or I will be forced to report it to my bank and consumer protection services.
I used the BetterMe app for a few weeks but wasn’t actively using it, so I removed it and canceled my subscription. However, I recently discovered that the app saved my payment information without my consent and has been charging my card for months for a service I no longer use. I am shocked and ups...
In April, I signed up for a 1-month subscription on the BetterMe app to try it out. I didn’t like the app at all, so I deleted it immediately after the first month—assuming the subscription would end. I never approved any recurring payments. However, I just realized that BetterMe has been charging ...
I canceled my BetterMe subscription, yet the app continues to charge my card every month. This issue has persisted, and once again, I was charged this month. Due to these unauthorized charges, I had to cancel my card, which is incredibly frustrating and inconvenient. I demand a full refund for all ...
Comments