I Was Charged On BetterMe Even After I Cancelled the Subscription
I really become annoyed! I canceled my subscription and no longer had the BetterMe app on my phone, however lately I discovered the app is still routinely charging my card! How can an app I never use and have deactivated still take money from my account? This is utterly unacceptable! For these illegal charges, I demand a straight refund right away! I also want my credit card information totally deleted so this never happens once more. Solve this right now and reimburse me! Should this not be fixed, I will act further.
Hello. Thank you for reporting this situation to us. If your subscription was canceled successfully, it should not be renewed. Our team has already reached you via email. Please email us back so that we can find the best possible solution for you. Kind regards, Team BetterMe
