Despite canceling my BetterMe subscription, ₺350 was withdrawn from my account today—completely without my permission. I tried logging into the app to check the subscription status, but I can’t even access my account. It won’t let me log in, and when I request a password reset email, nothing arrives.
I also checked my Google Play subscriptions, and there is no active subscription listed there either, which makes this charge even more suspicious. I’m left with no way to manage or stop this unauthorized billing from happening again.
This situation is unacceptable. I canceled the service, I’m not using the app, and yet I’m still being charged. I expect a full refund of the ₺350 and a clear explanation for how this happened.
BetterMe, respond immediately, refund the amount you charged without consent, and ensure that my account and personal data are fully removed from your system. This needs to be resolved now.
Despite canceling my BetterMe app subscription via Google Play Store in March, I was charged ₺350 today on my credit card. I verified that the subscri...
I just discovered that BetterMe has been charging me 350₺ multiple times without my consent, even though I never used the app or signed up for any membership. I downloaded the app, but I never purchased a subscription, so how can they legally withdraw money from my account for a service I never agre...
I initially purchased a 1-month subscription with BetterMe, and once the subscription expired, I did not authorize any renewal. Despite this, the app charged me ₺350 for a membership I didn’t request. When I checked, it clearly showed that my subscription had already been canceled—so why is money st...
I signed up for a trial version of the BetterMe app but didn’t even have the chance to use it. Today, without any notification, ₺350 was withdrawn from my account, and my subscription was renewed. There is no contact number or customer service available to reach out to. My money was taken without m...
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