Amazon

I made an online purchase of a Moon Park pregnancy pillow on March 5th, 2026 from Amazon, and I was incorrectly charged twice for the same order. My bank statement shows that two separate payments of 54.11 were taken, even though I only placed one order and received only one product. Since I did not...

I am writing as an Amazon customer who uses a Fire TV Stick and Prime Video services. I will be moving to a new home where cable TV service is already included, so I no longer need my Amazon Prime membership or any paid Prime/Fire TV channel subscriptions. I request that my Prime membership and all ...

I placed an order on Amazon France for a Parkllees men’s shirt on 3 March, choosing the quick delivery option and paying an extra 6 euros so that the parcel would arrive by 5 March. The delivery address is in Villiers-le-Bel, 954**, Val-d’Oise, France. Despite the promised date of 5 March, my parcel...

I have been unable to sign into my Amazon shopping account since today, when I tried to log in to place an order. When I enter my details and try to sign in, nothing happens and the page simply does not proceed, even though I have already reset my password. I tried to resolve the issue by resetting ...

I am writing about two attempted charges of $149.99 each that Amazon tried to take from my Cash App account yesterday, even though I did not complete any purchase. I had a few items saved in my cart only because I was planning to buy them later when I received my tax refund, but I did not go to chec...

For the past 2–3 days, whenever I try to log in to my Amazon individual seller account through Seller Central, I continuously receive the error message “You do not have permission to access this page.” Because of this, I cannot access my account and cannot reactivate or manage my store. I have not ...

I placed an order on Amazon.com on February 25 for the book “In Sunlight or In Shadow: Stories Inspired by the Paintings of Edward Hopper,” under order number 112-2653435-5509049. The book was promised for delivery on February 27, but the date was changed and the new expected delivery is February 28...

I am experiencing serious security concerns regarding my Amazon account. I received a verification message in a foreign language on my phone, which made me realize that someone may be attempting to access my account without authorization. I tried contacting Amazon by phone, but I was unable to reac...

Two orders I placed through the Amazon app were not delivered on the expected delivery date. Even though the estimated delivery date has already passed, my products have still not arrived. In addition, I can no longer view the order details for one of these orders in the app. When I contacted Amazo...

I initiated a return request on February 15, 2026 for the product titled “Orlimar Tangent T1 Putter Golf Club” that I purchased through Amazon. At the beginning of the process, I was informed that the refund would be completed by February 26, 2026 at the latest. However, the process has been repeate...

I placed an order on Amazon as a Prime member, which promised next-day delivery, with tracking ID SA3686881. However, the shipment has still not been delivered by the courier company Kolay Gelsin. Even though today is February 27, I have neither received my product nor been given any explanation. I...

For years, I have been using my Amazon Turkey account with the same email address, phone number, and registered credit cards. However, as of today, all of my orders have disappeared from my account. When I open the app, none of my orders from 2026, 2025, or 2024 appear, and it shows “0 orders,” as i...

I am writing to report a serious security and data protection concern regarding my Amazon account and to request the permanent closure of my account and deletion of my personal data in line with GDPR. I am registered with Amazon Turkey, using a phone number with the country code +90. Today, I receiv...

My name is Pharmacist Yalçın A***. I ordered an MSI CYBORG 15 A13VE-1863XTR laptop and its case from Amazon Türkiye to give as a gift to a 20‑year‑old university student. The product, which I expected to be brand new and sealed, was delivered to me on 17.02.2026. When I received the package, I immed...

I ordered a “Pool Torpedo Strike 10.25”, Model No. 3270626, from Amazon to be delivered to my PO Box 80**, Warnbro, Western Australia 6169. According to the tracking information, the parcel status was updated to “delivered” on 12 February 2026, but I have not received the item. The product has still...

I purchased sunflower seeds from a seller on Amazon Turkey under order number 408-3092039-3698720. I placed the order on February 2, and it was delivered on February 9. When I checked the product on the day it arrived, I saw that the sunflower seeds were past their expiration date. That same night,...

On February 2, I placed an order on Amazon for a backpack to be delivered to my address in Etimesgut, Ankara. Although order number 404-9681032-9939562 was never delivered to me, the payment was still charged to my credit card, and no refund has been issued. When the delivery did not arrive, I cont...

On January 24, 2026 at about 2:53 PM, I received a message on my phone that ₺371.85 was withdrawn from my VakıfBank account linked to a card ending in 5742 for an Amazon purchase. I did not make this purchase and did not send any money. I called VakıfBank, and they confirmed that the money had been ...

This is the first time I have experienced such a serious problem with Amazon.com.tr. More than a month has passed, and I have still not received either my order or a refund. Throughout this process, I was repeatedly stalled, and no real effort was made to resolve the issue. I was left to deal with t...

Today, I placed an order on Amazon at 5:34 PM, and the payment was immediately charged to my debit card at the time of purchase. Shortly after placing the order, due to a lack of trust based on recent experiences, I wanted to cancel it. However, I encountered an incomprehensible and unacceptable sit...

I used Amazon Prime as a member for about three years. However, in October, I was forced to cancel my membership due to ongoing dissatisfaction. The main reasons for this dissatisfaction were delayed deliveries and the unhelpful, solution-free approach of the customer service team. Despite these neg...

I am writing to file a serious complaint regarding missing payments totaling approximately USD 20,500 involving my Amazon UK Seller Central account for LİVA Store and my Payoneer account (Customer ID 82957349). The mishandling of these transfers by both Amazon and Payoneer has caused a direct and un...

On January 12, 2026, I purchased a Samsung 75” Neo QLED QN80F (2025) television from Amazon Turkey for $2,550. The product was delivered and installed by an authorized Samsung service center on January 14, 2026. Only ten days after my purchase, I saw on Samsung’s official website that a higher-end m...